“Seamless top notch customer centric service, great equipment and a fair price. As a disabled veteran I would not have been able to go on my cruise without your scooter. Can’t thank you enough and a special shout out to your Galveston terminal agent. Great service as well as a fellow retired navy chief. Hooyah and thank you!”
“Britney, Amber, and Aj did a wonderful job. I twisted my ankle the same day that I arrived at the LVCC. I went to Scootaround and the team there went out of their way to help me, they got me in a scooter and saved my very important trip. I couldn't be happier with them and they come highly recommended from me!! Well done!!”
“Loved it! I forgot my tablet in the basket and Kimberly called and let me know. I was able to arrange for my tablet to be picked up and returned. Thank you!”
“Hello! Scootaround saved our trip! My father is 80 and this cruise was his bucket list adventure. He was thinking he would be okay to lean and use a walking stick. I had my concerns as he’s quite wobbly and we were getting on a SHIP! At the Doubletree hotel, we were greeted by a couple who informed us of how the procedure to get on the boat would go down. Dad was struggling to walk and catch his breath. Nice young lady, mention scootaround and gave us a local number…. But we were leaving in two hours.
I reached out to a wonderful lady, who I think was named, Betty, I only inquired about a wheelchair, not knowing about the scooters, she said she wasn’t sure if it would work out, but she would send a note to the ship and try to save us one that would be there when we got off the shuttle from the hotel.
When we got to your tent just before loading the boat, we met the nicest young man. He helped me figure out what we needed and even was kind enough to bring the scooter over to get my dad about 100 yards away. My dad is 6’7” and 320 pounds… he was quite certain a scooter would not work for him. Didn’t think his legs would fit.
The young man encouraged him to sit down and try. And it was a success. I cannot tell you that, without this, we probably would have barely left his room.
Well, I didn’t make it hard to catch an elevator sometimes it was so worth it. This was the best money we spent the entire cruise.
I cannot thank you enough for the services that you provided and being available last minute.
I would definitely like to throw a shout out to the young man who is there at the dock when we left and when we returned. I hate I did not get his name young man with almost black hair is what I remember maybe in his early 20s.
I hope you will thank him for making our trip the best they could possibly be.”
“Scootaround was great! However we have rented a transport chair two years in a row and the foot holders have been broken both times. But will still continue to rent from them!”
“I didn't realize I could apparently reserve an electric one ahead of time or I would have done that. The people renting them out were very rude. We were lucky to get a regular wheelchair.”
“They were wonderful at the booth and very helpful. I dropped off my scooter a day early due to an unfortunate circumstance and they took great care of it.”
“Easy to say the least. Rented right at the dock. Rode onto the ship. Parked in our cabin and recharged each night. When cruise was over rode off the ship and returned.”
