Login
Start Free Trial Are you a business?? Click Here

Scootaround Rentals Reviews

4.5 Rating 2,184 Reviews
A
Happiness Grade
A

Customer Service - Good

98.47%
Industry Average
Good service, just to pricey.
posted 10 months ago - Lashona Gilmore
Very simple, fast, and efficient on checkout. I would have liked to get documentation upon the return of the scooter. As a member, I receive this service complimentary. I was concerned there was a $1.09 on the Checkout contract but that was disregarded.
posted 11 months ago - Anonymous
Great service. The ladies treated me like a king!
posted 11 months ago - Jon Cumpton
Excellent service… Lady at the counter rocked !! Zero issues with scooter !! Nice
posted 11 months ago - Tim Ellsworth
Great service
posted 11 months ago - Rita Respass-Brown
Thank you for your service ! It was so nice to enjoy the gardens with my grandchild ❤️
posted 1 year ago - SUSAN HOLLENSBE
the scooter was in really good condition and was perfect for the occasion. The customer service representative was awesome and explained the how to use the unit very well. I will definately use scootaround again.
posted 1 year ago - CARRIE JOHNSON
Seamless top notch customer centric service, great equipment and a fair price. As a disabled veteran I would not have been able to go on my cruise without your scooter. Can’t thank you enough and a special shout out to your Galveston terminal agent. Great service as well as a fellow retired navy chief. Hooyah and thank you!
posted 1 year ago - Richard Gregg
My scooter stopped on me midway through my cruise. Called customer service on the ship and which they called you guys. The rep from your company was rude and unprofessional. And left me without any help. Thankfully the guy Angel who works for Carnival Cruise was able to find me a scooter to enjoy my vacation. I was very disappointed with the service. Good thing I took out the full insurance on the scooter.
posted 1 year ago - Jeffrey Joiner
Customer service was spectacular. The agent was pleasant, knowledgeable, approachable and easy to speak with. The scooter was in excellent condition and performed well. I would highly recommend this company for all your motor disability needs whether temporary or permanent.
posted 1 year ago - Taisha Lloyd