Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick delivery, excellent packaging and communication, bike is great - thanks a lot!”

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Posted 3 years ago

“Fivetens as expected. Quick delivery”

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Posted 3 years ago

“Fastest service I’ve experienced for a long time. Unfortunately I’ve had to return one of the items I bought as I have legs the size of a Hobbit, so free returns would have been nice, but that won’t stop me giving five stars. Keep up the good work.”

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Posted 3 years ago

“Never ever had shoes which stick to the mtb pedals so well. Brilliant stuff”

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Posted 3 years ago

“Really impressed with such a Fast well communicated delivery of a new bike, which was also really well packaged and ready to ride in no time.”

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Posted 3 years ago

“excellent service and very quick delivery”

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Posted 3 years ago

“First class service”

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Posted 3 years ago

“Great price, quick delivery. Recommended.”

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Posted 3 years ago

“Fast delivery great service”

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Posted 3 years ago

“Great service and my return was really easy. Only downside is it seems we can’t talk to a human being anymore. Wanted some advice but the number just took me to a recording and asked to contact via email. I received my money back into my account and repurchased a different size, but normally the returns are accessed through vouchers. I think the revenues should be put back into our accounts, then, if the size of my shoe was available I would have ordered it, which I did. If it wasn’t, I’d have had to wait for the size to be available and that’s not fair in my opinion.”

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Posted 3 years ago

“I have bought 3 pearl izumi items from scotby with unbelievable savings. Their quick delivery has to be one of best as well.”

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Posted 3 years ago

“Excellent price. Speedy dispatch. Good communication. Couldn't ask for more.”

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Posted 3 years ago

“Would highly recommend and will definitely buy from again.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Excellent, prompt service. I chose the wrong size and the refund was done within a few days. Re-ordered and the delivery was again excellent .Thank you.”

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Posted 3 years ago

“Great service and fast delivery.”

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Posted 3 years ago

“I would definitely purchase products again, cheapest price online and very quick delivery, many thanks”

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Posted 3 years ago

“Great service and fast delivery, i couldn't fault them at all.”

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Posted 3 years ago

“Excellent deal at a really good price (couldn't beat the price anywhere online). Comprehensive and helpful pre-sale advice.”

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Posted 3 years ago

“Outstanding customer service, packaging and product. After being let down by other sellers and couriers I decided to go with Scotby Cycles and everything from ordering the bike on the website to unpacking it was incredibly straight-forward and professional. The bike was sent to Glasgow, and delivered within 3 days from placing an order - fully assembled and brilliantly packaged. If you are considering getting yourself a bike - go with Scotby!”

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Posted 3 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews