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Scotby Cycles Reviews

4.9 Rating 3,359 Reviews
99 %
of reviewers recommend Scotby Cycles
4.9
Based on 3,359 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

Write Your review

Scotby Cycles 5 star review on 19th September 2023
Phillip Bennett
Scotby Cycles 5 star review on 3rd September 2023
Kevin Mitchell
Scotby Cycles 5 star review on 7th June 2023
Paul McDonald
Scotby Cycles 5 star review on 16th June 2022
Pete Cass
Scotby Cycles 5 star review on 20th May 2022
Hugh Stirzaker
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
59
Anonymous
Anonymous  // 01/01/2019
โ€œI was really happy with the service and products that I bought online from Scotby Cycles. I wanted a pannier rack with a waterproof pannier that could also turn into a rucksack, so I can carry it upstairs and around town easily after I park my bike. Scotby Cycles had one, and posted it to me, and I love it. It's transformed my commute.โ€
Helpful Report
Posted 2 years ago
โ€œFantastic service and fast delivery. Really pleased with my Ortlieb bag!โ€
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Posted 2 years ago
โ€œCan't review yet as my items still haven't arrived. Possibly due to recent postal strikes... no idea...โ€
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Posted 2 years ago
โ€œI ordered a pair of adidas 5 10s in green, I got half size larger I added another inner sole on top of original one they are amazing boot , excellent grip support and real comfy , Scotby cycles delivered these within a couple of days of me ordering them , very reasonable price and great customer service , โ€œGive Them A Try โ€œโ€ฆ.โ€
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Posted 2 years ago
โ€œEasy ordering process, extremely competitive prices. Will definitely use again. Very quick and free delivery. Excellent all round. Thank you.โ€
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Posted 2 years ago
โ€œExceptional. Ordered something at 11.45am and arrived with me in NI the next morning at 9.30am. Will definitely order againโ€
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Posted 2 years ago
โ€œHappy with purchase Ortleib bikepcking fork bags. Cheaper than elsewhere. I could have collected but opted for 1 class postage, which was on ยฃ2.95 more and saved the faff of driving to collect.โ€
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Posted 2 years ago
โ€œMy shoes were to large but the returns process was quick and easyโ€
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Posted 2 years ago
โ€œGreat service, product and price. Will shop with you again. Thanks!โ€
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Posted 2 years ago
โ€œDelivered my preorder about a month ahead of time!Great service, trustworthy store.โ€
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Posted 2 years ago
โ€œThere were some questions about the bike that was not on the spec. Scotby answered them straight away. I ordered the bike on a monday it was delivered to Scotland on Wednesday. The ebike was well packed and easy to put together as all the hard stuff was already done. The bike is ideal and powers up hills with ease.โ€
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Posted 2 years ago
โ€œGreat online service. Received my item promptly and I was very happy with the product.โ€
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Posted 2 years ago
โ€œEasy internet shopping. I stupidly ordered the wrong product and Scotby happily let me return it.โ€
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Posted 2 years ago
โ€œScotbycycles is now in the one to go to list, having always gone to CRC or Wiggle, I'm finding Scotbycycles have items hard to find at very affordable prices. Very happy at the discovery and easy communication.โ€
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Posted 2 years ago
โ€œGood price, quick deliveryโ€
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Posted 2 years ago
โ€œGood information and accurately deliveredโ€
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Posted 2 years ago
โ€œSuper fast dispatch and delivery. Ordered on the Saturday and delivered by the Monday. Excellent price and very pleased with the Vaude Eback pannier.โ€
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Posted 2 years ago
โ€œTo all fantastic service every time with these guys ,had to exchange my 5/10 mtb shoes .no problem ๐Ÿ˜€๐Ÿ‘. Take head im a nine but had to go a 10 now I have the perfect fit ๐Ÿ‘Œ cheers scotby I'll be backโ€
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Posted 2 years ago
โ€œExcellent service, arrived promptly and very pleased with Cateye Padrone.โ€
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Posted 2 years ago
โ€œIโ€™ve bought a few items over the year and never had a problem. Quality and size were good so I will continue to use to by cycling gear.โ€
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Posted 2 years ago
Scotby Cycles is rated 4.9 based on 3,359 reviews