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Scotby Cycles Reviews

4.9 Rating 3,360 Reviews
99 %
of reviewers recommend Scotby Cycles
4.9
Based on 3,360 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Scotby Cycles Reviews
Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

Write Your review

Scotby Cycles 5 star review on 19th September 2023
Phillip Bennett
Scotby Cycles 5 star review on 3rd September 2023
Kevin Mitchell
Scotby Cycles 5 star review on 7th June 2023
Paul McDonald
Scotby Cycles 5 star review on 16th June 2022
Pete Cass
Scotby Cycles 5 star review on 20th May 2022
Hugh Stirzaker
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
59
Anonymous
Anonymous  // 01/01/2019
Absolutely fantastic service. I have been waiting for Wiggle to restock the bike since April, noticed Scotby Cycles had just what I’ve been searching for, ordered it and two days later it was delivered. Brilliant!
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Posted 3 years ago
I was looking for a pair of 5-10 Freerider Pros. Google threw up some big name vendors, but there were none in stock. Scotty had some in the right size and colour. Well-priced and promptly delivered...but sadly too small in what was my sisal Adidas sizing. No matter because Scotty turned around the refund and the right size in very short order. Excellent service and it shows it pays to be persistent and don’t let Google’s bias make you, the shopper, miss out.
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Posted 3 years ago
Arrived promptly and well packaged. Good quality and fit. A great birthday present for my husband. Thank you.
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Posted 3 years ago
Would happily recommend and use Scotby Cycles again. Items dispatched quickly and well packaged. Refund request (due to shoes being too small) was processed quickly and efficiently.
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Posted 3 years ago
Brilliant service, bike arrived within 3 working days.
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Posted 3 years ago
Honest prices, prompt delivery, quality gear What more can you ask JB
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Posted 3 years ago
Great product at a great ptice and next day delivery - can’t really ask for much more.😉
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Posted 3 years ago
Great service - ordered Sunday morning delivered Tuesday afternoon.
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Posted 3 years ago
Efficient service and delivery and Ortlieb kit excellent.
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Posted 3 years ago
Great service from Scotby, best price online and fast delivery. Heartily recommended.
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Posted 3 years ago
Excellent service
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Posted 3 years ago
Fast shipping, but nevertheless not to recommend outside GB. Because of the BREXIT it takes too long to get the ordered products!!!
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Posted 3 years ago
Very impressed with ScotbyCycles. Website clear and accurate. Bike selection was impressive. Delivery was on time. Aftercare was perfect. I had small issue with gears and they resolved it immediately. Would buy from them again.
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Posted 3 years ago
Great products and fast delivery.
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Posted 3 years ago
Great service
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Posted 3 years ago
Excellent service and rapid delivery.bike arrived in perfect condition. Highly recommended.
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Posted 3 years ago
I purchased a hoodie which was too big considering it was my normal size (in a hoodie) anyway. I am medium in a lot of T-Shirts and large in hoodies. I returned it and repurchased the next size down. There didn’t appear to be an exchange option which is fine and I accept that. When ordering the replacement I thought I selected medium but it appeared as small on my order. I email them right away and they came back to me really quickly and said they’d sorted it. Sure enough the item arrived and was spot on. Fast delivery and excellent customer service. I would use these guys again.
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Posted 3 years ago
I’m very happy with my new cycle helmet, which is easily adjustable and a good, snug fit. So much better than my previous, very old helmet that I’d been using, having got our cycles out of the garage during the first lockdown, where they’d been sitting for years!
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Posted 3 years ago
I have nothing but good things to say about my experience with Scotby cycles. I ordered my bike 8.30 am and it arrived just after 10.30am the following day! The bike was really well packaged and protected, arrived safely and all I had to do was put a peddle and the handle bars on, perfect. The only thing they could have done to make the experience even better would be to include the allen key needed to attach the peddle and handle bars. I can confidently recommend and will shop with Scotby cycles again in the future. Great experience!
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Posted 3 years ago
Excellent package
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Posted 3 years ago
Scotby Cycles is rated 4.9 based on 3,360 reviews