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Scotby Cycles Reviews

4.9 Rating 3,360 Reviews
99 %
of reviewers recommend Scotby Cycles
4.9
Based on 3,360 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Scotby Cycles Reviews
Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

Write Your review

Scotby Cycles 5 star review on 19th September 2023
Phillip Bennett
Scotby Cycles 5 star review on 3rd September 2023
Kevin Mitchell
Scotby Cycles 5 star review on 7th June 2023
Paul McDonald
Scotby Cycles 5 star review on 16th June 2022
Pete Cass
Scotby Cycles 5 star review on 20th May 2022
Hugh Stirzaker
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
59
Anonymous
Anonymous  // 01/01/2019
Great website, great service, great price and great that most of bike is put together. I cannot fault the experience
Helpful Report
Posted 2 years ago
My experience with Scotbycycles was excellent. Great communication every step of the way from ordering through to delivery. Great website and most importantly, my Ortlieb backpack arrived promptly and is perfect. Would highly recommend this company.
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Posted 2 years ago
Excellent service and customer care Simon took extreme care to make sure that the bike was right for me. The price couldn’t be beaten and delivery time and packaging was first class. Highly recommended!!
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Posted 2 years ago
Excellent online shopping experience. Great range of bikes and accessories at very competitive prices. Fantastic customer care and feedback with very fast delivery time and well packaged.
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Posted 2 years ago
Good easy to navigate website simple purchase at a competitive price point . The bike was delivered on schedule in perfect condition. I fully recommend Scotby Cycles and wouldn't hesitate to buy again from them. My kid is also made up so thankyou for that.
Helpful Report
Posted 2 years ago
Web search results showed picture of the bike I wanted with a price, and 10% off flag above it. Site even allowed me to enter the discount code but transaction failed; not applicable to eBikes. Misleading and disappointing. However, good help on phone to confirm exact model number and key features of the stock, and after sales assistance on unpacking etc. from Simon, who even called me back later to check how I’d got on. Friendly & helpful.
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Posted 2 years ago
Great service and bike delivered in easy state to build 👌🏼
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Posted 2 years ago
First time ordering from ScobyCycles. Great service and products i needed in stock . Highly recommended.
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Posted 2 years ago
Quick and easy to order, quick to deliver, good price and good communication.
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Posted 2 years ago
Great product ( Met TRENTA HELMET ) VERY COMFY AND SECURE
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Posted 2 years ago
Great service
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Posted 2 years ago
Great price from Scotby for Five Tens, plus an extra 10% off - thumbs up all round!
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Posted 2 years ago
Great product, great price, great service - who could ask for anything more mmmm… feel a song coming on 😂
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Posted 2 years ago
Shipping was fast and convenient from Royal Mail to Canada Post!
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Posted 2 years ago
Excellent service and products from Scotby Cycles yet again.
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Posted 2 years ago
Great fast efficient service. Good quality item received very quickly. Great service all round
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Posted 2 years ago
Great service. Thank you
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Posted 2 years ago
Perfect experience. Great price, bonus in a discount code and quick delivery. Highly recommended. Cheers.
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Posted 2 years ago
No complaints at all! I ordered some shoes from Scotby cycles. They were the most reasonably priced. They were delivered quickly and I was kept up-to date regularly as to the order process. I also felt a little better knowing that I was supporting an independent business. Will definitely add this website to my favourite list and be using them again..
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Posted 2 years ago
Very efficient quick service
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Posted 2 years ago
Scotby Cycles is rated 4.9 based on 3,360 reviews