Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service afraid can’t remember the fellas name from the Carlisle store but dropped the bike off to my house all set up and saved me waiting on delivery top bloke top bike so far time will tell”

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Posted 3 years ago

“They are Excellent!!”

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Posted 3 years ago

“Product as described, arrive really fast and comparable price to other bike shops. Would highly recommend!”

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Posted 3 years ago

“I have ordered a few times from Scotby cycles, competitively priced, great stock levels, quick postage such an easy process to buy all your favourite items, I would definitely recommend.”

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Posted 3 years ago

“Excellent client service, to be recommended.”

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Posted 3 years ago

“Fast delivery again. Thanks”

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Posted 3 years ago

“i wanted to support an independent retailer in the cycle sector and so chose Scotby; their service was excellent, with delivery ahead of expectations, and good communication; their website is clear, and easy to use and they carry a good range of stock;”

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Posted 3 years ago

“Excellent click and collect service as usual.”

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Posted 3 years ago

“Brilliant service, I ordered my correct shoe size and they came up small. I received a new pair really quickly and a credit was issued for the return straight away. Fast delivery, great communication. Thanks Scotby. 👍”

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Posted 3 years ago

“Excellent service and quick delivery.”

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Posted 3 years ago

“Quick service and fulfilment at all times.”

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Posted 3 years ago

“Item exactly as described and camme early. Cheaper than on the manufacturer’s site as well.”

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Posted 3 years ago

“Aero Wedge Saddle Bag first purchase from Scotby. Competitively priced and delivered promptly. Very happy.”

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Posted 3 years ago

“Scotby Cycles had exactly the product I was looking for and I the right size (FiveTen freerider pro). Pricing was very competitive, and delivery was free! Would definitely use Scotby Cycles again.”

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Posted 3 years ago

“I received my Specialized Rockhopper promptly and I am very happy with the service I received. I did have one slight issue with the assembly of the handlebars however. The front brake caliper had been installed with the hydraulic pipe crossing under the frame. I therefore had to remove the caliper in order to secure the handlebars, as the pipe was fouling the frame, and then reinstall the caliper.”

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Posted 3 years ago

“Bought some paniers for my son's birthday. Delivered promptly and on-time. A very straight forward service.”

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Posted 3 years ago

“I just keep finding the thing I want at the best price from scotby. 2 for 2 so far. Keep it up”

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Posted 3 years ago

“Fast service”

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Posted 3 years ago

“Recommended by a pro cycling mechanic, excellent product! Very prompt delivery! 👍”

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Posted 3 years ago

“Great service thank you”

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Posted 3 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews