Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,359 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,359 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used the click and collect which went well. As I was buying shoes I was keen to try on before leaving the store without any problem. The advice to buy up one size for Five Ten was spot on. Great place to browse the stock which was extensive and well laid out . Easy parking available on back streets”

Helpful Report

Posted 2 years ago

“Ordered online and picked it up from shop. Everything went smoothly. Was given very useful information on workings of bike, what to do and what not to do.”

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Posted 2 years ago

“Superb service. Quick and efficient. I’ve found Scotbys to be extremely competitive on price as well. I’ve bought a number of products from Scotbys now, mainly for my future bike packing adventures. I would highly recommend Scotbys and encourage anyone to have a look at their website. This independent company have truly surpassed my expectations!!! Thank you.”

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Posted 2 years ago

“Very good servcie from the online retailer, website easy to navigate. I purchased Freerider DLX shoes which were great but slightly too small, so had to order a larger size, these are much better and have returned the other pair for a refund.”

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Posted 2 years ago

“Great service - great price - cheapest - delivery as expected - also a fantastic product”

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Posted 2 years ago

“Fast delivery, great packaging, and the bike was set up perfect, definitely recommend”

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Posted 2 years ago

“Good prices and quick delivery”

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Posted 2 years ago

“Bought a pair of 5/10 Trail Cross XT shoes. Very good price and delivery. Great shoe.”

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Posted 2 years ago

“Great service from the team and always quick delivery. There was an issue with the last delivery and royal mail took their time, but contacting the support team at Scotbycycles helped to resolve this and they gave me an option for another one to be sent out on next day delivery. Great work and thank you.”

Helpful Report

Posted 2 years ago

“Another purchase from Scotby Cycles. The purchasing process was simple and very quick. Delivery was rapid and delivered as expected. On this occasion, I purchased a cycling helmet and before committing to payment I was 50/50 due to the sizing of a make/model that I was not familiar with. However, the comments with regards to sizing made up my mind. Pleased with the helmet and the overall service from Scotby. Highly recommended.”

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Posted 2 years ago

“Good price fast delivery”

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Posted 2 years ago

“I greatly appreciated the excellent service provided by Scotby when I ordered a saddle bag at the last minute before going on a tour. A phone call to confirm they could deliver on time, supported by email updates to confirm progress helped to re-assure me that the delivery would be made on time. I can highly recommend them.”

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Posted 2 years ago

“Ordering really easy and arrived very quickly - great service”

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Posted 2 years ago

“Great service. Nice website. Will use Scotby Cycles again.”

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Posted 2 years ago

“Quick and easy smooth purchase, definitely recommended. Will use again when buying selected brand purchases”

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Posted 2 years ago

“I was super impressed with this shops service, the price was very reasonable and the bike was described perfectly. Would highly recommend.”

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Posted 2 years ago

“Excellent communication throughout ,delivery slightly delayed due to parcel force error but otherwise a flawless purchase from a great cycle shop.I will no doubt purchase from them again.”

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Posted 2 years ago

“Ordering was easy and it was delivered on time”

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Posted 2 years ago

“Great service the best price i found online, and helpful too. A problem with dispatch method was sticky rectified by Simon and everything arrived perfectly.”

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Posted 2 years ago

“Well priced, fast delivery, highly recommended.”

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Posted 2 years ago

Scotby Cycles is rated 4.9 based on 3,359 reviews