Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Got what I ordered, good tracking and promt delivery. Thank you.”

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Posted 3 years ago

“Great people to deal with, quick delivery , a real pleasure”

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Posted 3 years ago

“Ordered twice in short succession and both times I received the order very quickly unlike many other stores. Will definitely order again”

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Posted 3 years ago

“Great shopping experience had, quick delivery and good communication. Love my new pannier bag, already using it and look great too. Thank you :-)”

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Posted 3 years ago

“Great price, fair postage and arrived on time”

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Posted 3 years ago

“I found them through google,looked them up on Facebook and sent a message regarding a new mips helmet.They replied instantly and engaged with me continuously and professionally and in the end I ended up buying two mips helmets,different colours.Extremely nice guys and a pleasure to deal with.”

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Posted 3 years ago

“Bought a Met Trent a 3k helmet in black and red. Helmet was difficult to find. It was showing in stock at Scotby at a really good price so placed the order. Scotby immediately contacted me apologising that the helmet was out of stock but expected more to come by following week and would contact me as soon as stock was in. In the meantime they refunded the cost. Within a few days they contacted me to say helmet was in stock. The helmet arrived super quick. Thanks to the people at Scott great service and customer support. Well done!!!!”

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Posted 3 years ago

“Excellent service, sensible prices and efficient delivery. Very pleased with my purchase experience.”

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Posted 3 years ago

“Will be my go to retailer for anything I need in the future,super quick delivery and hassle free,thank you”

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Posted 3 years ago

“Nice website that's easy to navigate. Had the helmet I was after that was difficult to source elsewhere. Very competitive prices and fast, safe delivery.”

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Posted 3 years ago

“Great customer service. Good price for my Ortleib Commuter 21l backpack. It arrived very quickly too.”

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Posted 3 years ago

“Easy to use website and very quick postage and good packaging. Thanks 🚵‍♀️”

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Posted 3 years ago

“Excellent service and fast delivery Very competitive on price”

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Posted 3 years ago

“Bike delivered on time. Extremely competitive price. Extremely happy. Would not hesitate to recommend this business to anyone.”

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Posted 3 years ago

“Helped me out with some spare parts for my pannier bag, very helpful. Thank you”

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Posted 3 years ago

“Ordered a pair of five ten free rider pro shoes, they were at a really good price compared to some of the bigger retailers and the shipping was very fast, happy customer !”

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Posted 3 years ago

“Great to be able to order online and then pop into the shop to collect my new spesh Recon shoes. Opportunity to try on properly and get advice from the staff.”

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Posted 3 years ago

“Excellent service, great price, super fast delivery 🚚”

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Posted 3 years ago

“First class service from a company that has always supported local cycling. 100% satisfied, as a customer who's moved south, but still enjoys Cumbrian efficiency!”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews