Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered on a Friday night & the bike arrived on Tuesday morning tracked at every step on the way.”

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Posted 3 years ago

“Good price, good delivery, no problems at all”

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Posted 3 years ago

“Purchased a set of wheels from Scotby Cycles, could not be happier with the customer service. Brilliant 👍”

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Posted 3 years ago

“Very quick and good communication - thanks!”

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Posted 3 years ago

“Very fast service for the items i ordered which were on sale. I wish they had a broader selection of items as i would prefer to use an independent business or LBS if at all possible.”

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Posted 3 years ago

“I bought 3 items, Fast and efficient service, quick telephone response related to a technical question about one of the items purchased and a quick problem free refund for one of the items that was returned. Would happily use again”

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Posted 3 years ago

“Absolutely amazing service. Ordered my sons bike on a Sunday and was delivered Wednesday (had to change delivery from the previous day). Bike was so easy to add the handle bars and pedals too. Thank you”

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Posted 3 years ago

“Good service 24 hr track landed safe and sound”

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Posted 3 years ago

“The item ordered was the most competitive and the service was excellent”

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Posted 3 years ago

“Very quick delivery, would recommend.”

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Posted 3 years ago

“Part ordered and delivered in a few days ,nice and simple just how it should be.”

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Posted 3 years ago

“Good service, accurate inventory position, delivery made OK. Waiting on refund although it's not due quite yet, for reasons detailed below under product.”

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Posted 3 years ago

“Nice product , good price, fast delivery”

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Posted 3 years ago

“Ordered a pair of Ortlieb gravel panniers at a good price. Nice looking website, easy to navigate. Order was despatched very quickly. Not had a chance to use the panniers yet but they look like a quality product - I’m sure they’ll be great.”

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Posted 3 years ago

“Quality products at a good price with fast delivery”

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Posted 3 years ago

“Quick delivery”

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Posted 3 years ago

“Fair price, quick delivery, all good, will use again”

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Posted 3 years ago

“I bought a pair of shoes that were too big, so I had to return them for a refund and buy another pair. Both deliveries were swift and the refund was processed quickly. Highly recommended.”

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Posted 3 years ago

“Excellent speed and service and a great product”

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Posted 3 years ago

“Excellent service, asked for advice regarding size of cycling helmet. Simon Stairs replied straight away and gave me good advice. It arrived within 3 days. I am really pleased with my purchase of an Align II MIPS cycle helmet. Love the colour of Cast Clay and it fits perfectly. Can’t thank you enough. Your site was recommended to me by my sister who bought 3 cycle helmets from you. I would certainly recommend you to others.”

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Posted 3 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews