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Scotby Cycles Reviews

4.9 Rating 3,360 Reviews
99 %
of reviewers recommend Scotby Cycles
4.9
Based on 3,360 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read Scotby Cycles Reviews
Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

Write Your review

Scotby Cycles 5 star review on 19th September 2023
Phillip Bennett
Scotby Cycles 5 star review on 3rd September 2023
Kevin Mitchell
Scotby Cycles 5 star review on 7th June 2023
Paul McDonald
Scotby Cycles 5 star review on 16th June 2022
Pete Cass
Scotby Cycles 5 star review on 20th May 2022
Hugh Stirzaker
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
Scotby Cycles 4 star review on 3rd November 2021
Mark Warne
59
Anonymous
Anonymous  // 01/01/2019
Easy to order and very quick delivery. Very impressive!
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Posted 3 years ago
Very fast delivery. Easy checkout. Will definitely use again
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Posted 3 years ago
Fast and efficient service and delivery. Great, competitive price too. Recommended.
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Posted 3 years ago
Pleasure doing business with scotby cycles. I ordered a size that ended up being a bit small, I reordered the next size up and sent the original ones back. They refunded straight away.
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Posted 3 years ago
Excellent fast service with Internet and in shop on a return. Its always best to try in shop. Thank you
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Posted 3 years ago
Straightforward purchase -sent speedily. Would use you again.
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Posted 3 years ago
Great service, a website that works effectively and fast delivery, I'll be back.
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Posted 3 years ago
The outcome was overall positive. The chap in the shop was very helpful and pleasant and the shop was well stocked and tidy. I was able to buy some Gravel bike shoes in my size as they were shown on the online site. Getting through to the shop to speak to anyone is nearly impossible. Each call I made I had to endure a long advertorial which seemed needless and it was off-putting. I don't need to know how you buy your stock if I can't speak to anyone to organize buying it. It was like being on hold but I expect that it was just what happens when you call. I tried 5 times over two days and the same message each time. If anyone else within 50 miles had what I needed and had picked up the phone I would not have bought the shoes from Scotby.
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Posted 3 years ago
Excellent service, quick response from questions asked...good prices and speedy delivery....would definitely recommend. Thanks
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Posted 3 years ago
I ordered a MTB helmet, after extensive research on the web. The price was right, the service was excellent, and delivery wasbang on time. It's the first time I have shopped with Scotby, but I am impressed and I shall be back.
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Posted 3 years ago
I purchased a Christmas gift for my Daughter from Scotby Cycles, therefore I cannot, as yet comment on the product. I can however comment on the website, ordering, information and delivery. All the above were excellent, so thank you Scotby Cycles, I will use you again and wholeheartedly recommend you to family and friends.
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Posted 3 years ago
I discovered Scotby Cycles through a web search engine. Their price for the Met cycle helmet that my grandson wanted for Christmas was the best I found. The parcel was in good order and sensibly packed. What impressed me was the speed of despatch, and therefore delivery. I ordered a waterproof cycling jacket from Scotby Cycles the very next day, and that also arrived very promptly even though I declined to pay for fast delivery. Somebody at Scotby Cycles is working very dilligently! I definitely recommend Scotby Cycles and will be ordering from them again, even though they are 300 miles away from me and there's a Halfords and several other cycle dealers close to where I live. Good job Scotby.
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Posted 3 years ago
Great service. Item was a good price and dispatched immediately. Very fast service. Will definitely keep an eye on website and would recommend. Cheers
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Posted 3 years ago
Excellent service. Fast delivery and very pleased with product. Will be shopping with Scotby Cycles again!
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Posted 3 years ago
My shoes arrived quickly, perfectly and on time. And best value!!!!
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Posted 3 years ago
A good and quick service.
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Posted 3 years ago
Ordered accessories for electric folding bike and they were dispatched next day. Super service. Will use again
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Posted 3 years ago
Really prompt dispatch and item is of good quality at a really good price
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Posted 3 years ago
Authentic products
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Posted 3 years ago
Excellent service.
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Posted 3 years ago
Scotby Cycles is rated 4.9 based on 3,360 reviews