Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

Write Your review

Tell us how Scotby Cycles made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used Scotby twice recently and have taken advantage of promotions/offers that have been great value. Service has been great and deliveries have been very prompt.”

Helpful Report

Posted 3 years ago

“Really easy and clear website for pricing and delivery options. Product was received on time with great tracking information - will use again.”

Helpful Report

Posted 3 years ago

“Great customer service really happy with the product will be shopping here again”

Helpful Report

Posted 3 years ago

“My 2nd purchase from Scotby and I’m very impressed. Prices were the best I could find from a uk seller, all items in stock as promised, dispatched very quickly and arrived within 48 hours using free delivery service. Will definitely be a returning customer and it’s great to be supporting an independent bike shop!”

Helpful Report

Posted 3 years ago

“Great easily accessible website. Very prompt delivery. Very happy customer and will definitely recommend to like minded people!”

Helpful Report

Posted 3 years ago

“Probably the best five ten shoes I’ve bought.”

Helpful Report

Posted 3 years ago

“Fast delivery of a great product,many thanks. 👍👍”

Helpful Report

Posted 3 years ago

“Quick and efficient service.”

Helpful Report

Posted 3 years ago

“Excellent Service”

Helpful Report

Posted 3 years ago

“Did everything exactly as described with impressively quick despatch. Happy to use again.”

Helpful Report

Posted 3 years ago

“Simple process to order the product and delivery was very swift. I was kept informed through out the steps to final delivery.”

Helpful Report

Posted 3 years ago

“Bike was packed nicely, only needed to fit a pedal and the bars and it was good to go. Used DPD which is always the best choice.”

Helpful Report

Posted 3 years ago

“After 10 years of travels and long commutes, I decided it was the right time for my old Ortlieb Velocity backpack to retire and bought a new one from Scotby Cycles. We encountered some issues with the delivery, not caused by the shop, and their customer service went above and beyond my expectations. Price offered: 5/5 Quality: 5/5 Customer service: 5/5 Communication: 5/5 Timing: 5/5”

Helpful Report

Posted 3 years ago

“Quick delivery, good online experience”

Helpful Report

Posted 3 years ago

“Would recommend to anyone looking for fast and efficient service. Website was easy to use and product arrived perfectly.”

Helpful Report

Posted 3 years ago

“Ordered my Specialized Rockhopper through Scotby Cycles. Super quick amd free delivery. No issues bike came in large box amd was 95% assembled. Would buy again from them.”

Helpful Report

Posted 3 years ago

“Excellent service”

Helpful Report

Posted 3 years ago

“Good price with no delivery costs, good service and good stock (I.e. they had all the items I wanted). Overall, very impressed.”

Helpful Report

Posted 3 years ago

“Good local place to shop!!”

Helpful Report

Posted 3 years ago

“Excellent service, great range of products and super quick postage!”

Helpful Report

Posted 3 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews