Scotby Cycles Reviews

Name: Scotby Cycles
Address: Church Street, Caldewgate, Carlisle
Rating: 4.91

4.9 Rating 3,360 Reviews

99 %

of reviewers recommend Scotby Cycles

4.9

Based on 3,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01228 546 931

Email:

support@scotbycycles.co.uk

Location:

Church Street, Caldewgate
Carlisle
CA2 5TL

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Scotby Cycles 5 star review on 19th September 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received the panniers I ordered really quickly, and very well packaged.”

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Posted 3 years ago

“fast delivery and easy to track”

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Posted 3 years ago

“Firstly, price. These days everyone is looking for a good deal. Secondly, communication. We need to know what's happening. Thirdly, ease of collection and friendly service. This is what makes folk come back again and again. Thanks for ticking all the boxes.”

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Posted 3 years ago

“Great experience, product clearly described, and accurate, competitively priced and the ordering process a breeze. After ordering the goods showed up within 2 days, well packaged and exactly as described. Great service what's not to like...”

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Posted 3 years ago

“One mark deducted for reasons related to their delivery preferred but it came the day it was supposed to come but otherwise easy to order and would definitely use again”

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Posted 3 years ago

“Ordered some panniers with express shipping, cost of shipping was really cheap and they arrived in two days. Super happy !”

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Posted 3 years ago

“Awesome service once again.”

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Posted 3 years ago

“Found these guys by chance, and glad I did. Good price and fast delivery, I have them book marked and have since visited to check for stock regularly.”

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Posted 3 years ago

“Very competitive price with other online retailers and had the helmet in stock I was looking for (others didn’t!). Very happy with delivery time and service level!”

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Posted 3 years ago

“Fast and excellent service at a great price.”

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Posted 3 years ago

“Excellent customer service and the delivery of the items purchased was incredibly quick. Thank you”

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Posted 3 years ago

“I can't fault Scotby Cycles in any way, but the product itself was disappointing. Don't buy the Pro Plus Ortlieb bags. They seem quite sad, especially for the price -- but at least Scotby gave us the best price on them. Will see how much use we really get out of the bags. I don't recommend any retailer to anyone ever, so the question "how likely is it that you'd recommend Scotby" is a terrible question, I can only truthfully put 0 to regardless of how wonderful your service might have been. I give this same answer for every retailer I only use occasionally. I won't remember 2 weeks from now that I ever used Scotby so that's another reason it's a terrible question -- you'd be better to ask "if in the next few days you needed something sold by Scotby, would you hesitate to buy from them?" and THAT decision would be based on quality of my actual recent experience with this retailer.”

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Posted 3 years ago

“Actually had what I wanted in stock! Despatched promptly, via a reliable service (Royal Mail). I actively avoid any retailer that uses Hermes.”

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Posted 3 years ago

“The cycling bag I wanted was in stock and was promptly sent out to me!”

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Posted 3 years ago

“Great price, quick delivery, everything spot on :)”

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Posted 3 years ago

“Best price online for the helmet and quick delivery.”

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Posted 3 years ago

“Good offers and quick despatch”

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Posted 3 years ago

“Can't thank Scotby Cycles too much. Service, communications and delivery were first class. My 5 Ten shoes were tracked every inch of the way to my home and were delivered in perfect condition. Great to do business with. Many thanks Scotby.”

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Posted 3 years ago

“Great service and a pleasure to deal with”

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Posted 3 years ago

“Really pleased with my purchase of the Sirius x2 from Scotby Cycles. Speedy delivery too. Thank you. Regards John.”

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Posted 3 years ago

Scotby Cycles is rated 4.9 based on 3,360 reviews