Scottish Power Reviews

“ The problem is we requested a refund of £367. ”

“ It is Feb 2021 and have unsuccessfully spent hours on the phone trying to get through to request the refund. ”

“ Complaint 2 months ago following faulty meter .Many e mails/phone calls and live chats made to Scottish Power and where they have made many promises to rectify which may well include a refund Promises of a letter in transit early in November but so far this has failed to arrive Will certainly leave when my contract up for review in the summer of 2021 .Absolute shambles of a business ”

“ Left in August this year and I'm still being charged. I'm currently trying to get a refund but getting nowhere as I keep being fobbed off. I strongly urge people NOT to go with Scottish Power if they want a stress free life. I contacted them a month ago and it's still not sorted. I've had enough. I'm just glad I'm with someone else but I need my money refunded otherwise I'd have left it ”

“ After moving out of our flat they owed us a refund of 250GBP. ”

“ We just had some young snot ring us up about a refund . They asked for the meter reading and how much credit was on the meter. We gave the young snot the info . He told us we were due a £108 in August , but as we were in credit ,we wern't getting it now. So why did he ring us for ? Well Scottish Power if you want independence you've got it . We are now transferring to British gas . Rule Brittania. ”

“ Customer service - Very poor Price - rip off Delivery - poor Returns & refunds - very poor This company is a scum and not even worth 1 star. ”

“ Terrible customer service mistakes all the time and refusing to refund me my credit balance. Worst company i have ever dealt with. ”

“ Scottish power stated they will give me the refund but are calling it compensation as they have already paid out £40. ”

“ Told my account was in credit - need to send me a cheque to refund credit before closing account. ”