"\u201cI have been trying to sort out my pension transfer since September 2014. Nothing has been done, and no one knows anything. I\u2019ve been calling and waiting on hold for over an hour each time. The customer service is terrible.\u201d"

"\u201cI have been trying to sort out my pension transfer since September 2014. Nothing has been done, and no one knows anything. I\u2019ve been calling and waiting on hold for over an hour each time. The customer service is terrible.\u201d"

"I have wrote a review on behalf of a family member who has and still is trying to cash out his pension to pay off his mortgage \r\nHe has been lied to time and time again forms sent back with ridiculous made up errors found on them , which clearly were made up told his pension would be in within days but no pension told again again and again it would be in his bank account not there no sign correspondence from SW just form after form to amend , what do you think people are compleydimb \ud83d\ude21 well he is in the process of seeing MP also Ombinsbus Man , solicitor , also can go over to office to ask for manager to explain ,,has relatives nearby , so your false lie reply on Trust pilot , there is nowhere to reply back .\r\nI would advise you to get this sorted before we go to BBC"

"I have been battling Scottish Widows for years. Trying to gather information on 20 years of acknowledged hidden\/misleading fees. Grrr! So to add weight I started a Scottish Widows Complaints group on FaceBook. Am trying to get a louder voice."