Name: Scoutabout Interiors
Rating: 4.68

“Absolute dream shopping with scoutabout from ordering to delivery amazing thankyou.”

Posted 4 years ago

“From the online photo and description I thought my product would look more rustic. It’s actually a bit too finished for my liking. And, even though they were carefully bubble wrapped, one of the shelves has a chip in it. I also wasn’t expecting to have to assemble it myself and actually found that the screws supplied weren’t long enough. However, my friends have all commented on how nice it is so it was probably worth the purchase.”

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Posted 4 years ago

“Delivery was exactly on time. The mirror looks great and is really good quality.”

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Posted 4 years ago

“Initially great service and prompt delivery, however the mirror ordered has arrived damaged, albeit minor chipping all around the frame. The mirror was very well packaged and was taken care of in storage until opened so I can only assume the damage happened prior to delivery. I have contacted scoutabout and currently waiting for a response.”

Scoutabout Interiors 2 star review on 11th January 2020

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Posted 4 years ago

“Very Helpful when ordering. Product delivered quickly and on time. Delighted with product.”

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Posted 4 years ago

“Excellent service and delivery, polite and prompt would highly recommend.”

Scoutabout Interiors 5 star review on 24th December 2019

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Posted 4 years ago

“Cabinet is ok but not sure why it’s sold as a shoe cabinet!!! Shoes do not fit!!!”

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Posted 4 years ago

“Lovely glamorous cabinet for bedroom , kept in touch the delivery dates/ time.”

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Posted 4 years ago

“wine cabinet - stylish - quick delivery -all good - pleased”

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Posted 4 years ago

“Excellent service! Excellent customer service, always keeping you updated even when we knew the furniture we bought was not due for delivery for approximately 1 month however, when it got close to the promised date the delivery and dispatch was as confirmed. The unit we bought is just beautiful and just as described best of all.....the price was exceptionally competitive! We would definitely buy from this company again. 'Thank you'.”

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Posted 4 years ago

“What a fabulous website , lots of choice , just up our street , not your usual run of the mill stuff.”

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Posted 4 years ago

“Great quality table and bench.”

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Posted 4 years ago

“excellent service and delighted with purchase. kept well informed by Jools with delay to delivery due stock arriving slightly late. would definately recommend.”

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Posted 4 years ago

“Excellent quality and service from Jools who kept me updated. Thanks”

Scoutabout Interiors 5 star review on 10th December 2019

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Posted 5 years ago

“Although there was a problem with delivery of my order, which was not a fault of Scoutabout, Jools kept me up to date with the situation and I was happy with the new delivery company. The sideboard I ordered was worth waiting for.”

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Posted 5 years ago

“We just keep going back!! Amazing products and value, with excellent communication - what more could you want?!”

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Posted 5 years ago

“Great service and unique products”

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Posted 5 years ago

“Not a great service really terrible delivery drivers, damaged goods received and here I am six weeks down the line still trying to get the correct items not damaged goods I ordered. Have been told it’s all the courier companies fault and they have been changed but the company pack the goods for delivery. Responses are poor just excuse after excuse.”

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Posted 5 years ago

On October 24th, the first day of my holiday in Vietnam, the logistics company I used for all my deliveries went bankrupt without warning. I therefore spent most of the rest of my holiday recovering stock, finding a new courier, arranging for my existing stock to be relocated and re-catalogued, and catching up on deliveries. All of this meant that some of my existing orders were subject to long delays. I tried to keep all of my customers informed of the situation, but inevitably, there were some people who had to wait longer than normal for the deliveries. I apologise whole heartedly to any customers who were inconvenienced. I have been in business for over ten years, pour my heart and soul into my business, and always try to meet the highest level of customer service. I am delighted to say that the situation has been resolved and I have a new courier up and running. Thanks to everyone for their patience.

Posted 5 years ago

“H I have order ,my item coming up to month and not received it”

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Posted 5 years ago

On October 24th, the first day of my holiday in Vietnam, the logistics company I used for all my deliveries went bankrupt without warning. I therefore spent most of the rest of my holiday recovering stock, finding a new courier, arranging for my existing stock to be relocated and re-catalogued, and catching up on deliveries. All of this meant that some of my existing orders were subject to long delays. I tried to keep all of my customers informed of the situation, but inevitably, there were some people who had to wait longer than normal for the deliveries. I apologise whole heartedly to any customers who were inconvenienced. I have been in business for over ten years, pour my heart and soul into my business, and always try to meet the highest level of customer service. I am delighted to say that the situation has been resolved and I have a new courier up and running. Thanks to everyone for their patience.

Posted 5 years ago

“This is a review based on customer experience. The company were let down when their courier went out of business and they lost thousands of pounds worth of stock. My table was amongst that and I was refunded the full amount - they must be thousands of pounds out of pocket because of this. I heard that other people were sending nasty responses to refunded orders - however that is completely unfair, it shows integrity that we all got our money back. I hope people will support Jools and her company to help them get through this.”

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Posted 5 years ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Scoutabout Interiors Reviews