ScrapMyCarOnline.co.uk Reviews

Name: ScrapMyCarOnline.co.uk
Address: Salvage Yard Kilnhurst Road, Kilnhurst, Mexborough, Rotherham
Rating: 4.78

4.8 Rating 270 Reviews

95 %

of reviewers recommend ScrapMyCarOnline.co.uk

Company Reviews

Metrics

4.8

Based on 270 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ScrapMyCarOnline.co.uk 5 star review on 4th September 2024

Anonymous

ScrapMyCarOnline.co.uk 5 star review on 3rd July 2024

Peter

ScrapMyCarOnline.co.uk 5 star review on 12th June 2024

Marc

Anonymous

Anonymous // 01/01/2019

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“Very efficient and courteous service.”

Helpful Report

Posted 5 months ago

Hi Graham, Thank you for your kind words and for taking the time to leave us a review, it is much appreciated. Best regards, Lena ScrapMyCarOnline.co.uk

Posted 5 months ago

“I’m still waiting for a call back from the manager that I asked for within 24 hrs , I had taken the afternoon off work for the car to be collected as I was called twice on the same day to make sure it was still ok to be picked up , the driver rang me at 8am to let me know he would be half an hr, so I had to take the morning off work too, the management need to give their heads a wobble , I wouldn’t recommend to anyone in the future”

Helpful Report

Posted 5 months ago

Hi Sharon, Thank you for providing us with feedback regarding your experience, we apologise for any inconvenience caused. Unfortunately, our team cannot guarantee or specify a time of collection due to the routes being managed by the drivers themselves & external factors such as traffic and loading times may factor in additional delays. Please be advised this experience in no way reflects our services and we look forward to providing you with a positive outcome should you decide to use our services in the future. Best regards, Lena ScrapMyCarOnline.co.uk

Posted 5 months ago

“I applied for a price on line they gave me one I was happy with a contractor contacted me for a collection day and time the money we agreed with was in my bank later that day - recommended service give it a try 👍”

Helpful Report

Posted 5 months ago

Hi Robert, Thank you for your kind words and your positive review, it is much appreciated. Please do not hesitate to reach out to us should you be in need of our services again in the future. Best regards, Lena ScrapMyCarOnline.co.uk

Posted 5 months ago

“Was unsure at first but took a chance and glad I did paying better scrap prices than local scrap dealers and monet went in bank about 5 hours after collection I would definitely recommend”

Helpful Report

Posted 6 months ago

Hi Wayne, Thank you for leaving us a positive review, it is much appreciated. We are thrilled that you were offered the best price for your vehicle and that payment was prompt . Please do not hesitate to reach out to us should you be in need of our services again in the future. Best regards, Lena ScrapMyCarOnline.co.uk

Posted 5 months ago

“Would recommend to anyone Arranged an appointment arrived on time Agreed amount went into my bank account the following morning.”

Helpful Report

Posted 6 months ago

Hi Barry, Thank you for leaving us a positive review, it is much appreciated. We are pleased that you had a good experience using our services. Best regards, Lena ScrapMyCarOnline.co.uk

Posted 5 months ago

“Car lifted efficiently by the pick up lorry driver. Good scrap value price for car. Thanks again.”

Helpful Report

Posted 6 months ago

Hi David, Thank you so much for taking the time to leave us a review and for your kind words, it is much appreciated! Best regards, Lena ScrapMyCarOnline.co.uk

Posted 5 months ago

“I really liked the service. The guy who picked my car up was very friendly and polite. I would recommend this company”

Helpful Report

Posted 6 months ago

Hi Craig, Thank you for taking the time to leave us a review and for your kind words, we are beyond pleased to hear that you had a good experience with the driver. Please do not hesitate to contact us should you be in need of our services again in the future. Best regards, Lena ScrapMyCarOnline.co.uk

Posted 6 months ago

“Outstanding, took my car and I was paid at midnight.”

Helpful Report

Posted 6 months ago

Hi Marc, We are thrilled that you had such a positive experience, thank you for taking the time to leave us a review, it is much appreciated! Best regards, Lena ScrapMyCarOnline.co.uk

Posted 6 months ago

“Online was good”

Helpful Report

Posted 6 months ago

Hi there, We are thrilled to hear you had a pleasant experience using our online services! Please do not hesitate to get in contact with us should you be in need of our services in the future! Best regards, Lena ScrapMyCarOnline.co.uk

Posted 6 months ago

“First class quick service. Couldn’t fault it.”

Helpful Report

Posted 6 months ago

Thank you Graham, for your kind words. We are very pleased you hear you had such a positive experience using our services. Please do not hesitate to get in touch should you need our services in the future Best regards, Lena ScrapMyCarOnline.co.uk

Posted 6 months ago

“Scrap my car were great to deal with.”

Helpful Report

Posted 6 months ago

Hi Maggie, Thank you for leaving us a positive review, it is much appreciated. We are thrilled that you had a good experience using our services. Please do not hesitate to reach out to us should you be in need of our services again in the future. Best regards, Lena ScrapMyCarOnline.co.uk

Posted 6 months ago

“Had a good experience, took my car with no problems and got paid quickly”

Helpful Report

Posted 6 months ago

Dear Dan,Thank you so much for awarding ScrapMyCarOnline.co.uk with a fantastic 5-star rating! We greatly appreciate your support and are thrilled to hear that you had a good experience with us. It's wonderful to know that we were able to take your car with no problems and ensure a quick payment for you. We value your feedback and would be delighted to assist you with any future car scrapping needs. Thank you once again for choosing ScrapMyCarOnline.co.uk. Best regards, Paula

Posted 6 months ago

“Got a quote for my car and a pick up day was arranged straight away. The staff were friendly and very helpful as this was the first time I've scrapped a car. Money was in my bank the same day as pickup. Would definitely recommend!”

Helpful Report

Posted 6 months ago

Dear Eva,Thank you so much for your amazing 5-star rating of ScrapMyCarOnline.co.uk! We truly appreciate your kind feedback and recommendation. We're thrilled to hear that you had a seamless experience with us. Getting a quote for your car and arranging a pick-up day right away is what we strive for to make the process as convenient as possible. Our friendly and helpful staff is always here to assist you, especially if it's your first time scrapping a car. We're glad that we could also provide you with a prompt payment, ensuring that the money was in your bank account on the same day as the pickup. Customer satisfaction is our top priority, and comments like yours make it all worthwhile. Thank you for choosing ScrapMyCarOnline.co.uk. We truly value your recommendation and look forward to serving you again in the future! Best regards, Paula

Posted 6 months ago

“It has been well over 24hrs since they’ve took my car and I still haven’t been paid”

Helpful Report

Posted 6 months ago

Dear Johnnie,Thank you for taking the time to provide us with your feedback. We would like to apologise for any delay you encountered in receiving your payment. However, upon speaking to one of our agents on the phone, you have advised at the time the review was sent you had not yet checked your banking to confirm receipt of the payment. We ask that you revise the review to reflect the solved outcome of your experience using our services. Your feedback is incredibly valuable in helping us make the necessary improvements to enhance our services. We look forward to hearing from you. Best regards, Lena ScrapMyCarOnline.co.uk

Posted 6 months ago

“Great service, quick collection and payment”

Helpful Report

Posted 6 months ago

Dear Andrew,Thank you so much for taking the time to give us a 5-star rating and for sharing your experience with ScrapMyCarOnline.co.uk! We truly appreciate your feedback. We are thrilled to hear that you had a great experience with our services. Providing great service, quick collection, and prompt payment are our top priorities, and we are delighted that we met your expectations. Thank you once again for your kind words and for choosing ScrapMyCarOnline.co.uk. Should you need our assistance in the future, please do not hesitate to reach out. We look forward to serving you again. Best Regards, Paula

Posted 6 months ago

“Would highly recommend,no messing, paid full online price, cheers guys”

Helpful Report

Posted 6 months ago

Dear Christopher,Thank you so much for your fantastic 5-star rating of ScrapMyCarOnline.co.uk! We greatly appreciate your kind words and are thrilled to hear that you had such a positive experience with us. We take pride in providing a hassle-free service, ensuring that our customers receive their full online price without any complications. Your recommendation means the world to us, and we are grateful for your support. Once again, thank you for choosing ScrapMyCarOnline.co.uk. Should you require our services in the future or have any further questions, please do not hesitate to reach out. We are here to assist you! Cheers, and have a wonderful day! Best regards, The ScrapMyCarOnline.co.uk Team

Posted 6 months ago

“Fast service and friendly and polite when I had to call the office and the man who picked the car up was friendly and polite highly recommend”

Helpful Report

Posted 6 months ago

Dear Dawn, Thank you so much for your wonderful 5-star rating of ScrapMyCarOnline.co.uk! We truly appreciate your support and recommendation. We are thrilled to hear that you found our service to be fast, and our team members friendly and polite. Providing exceptional customer service is always our top priority, and we're glad to know that we met your expectations. Once again, thank you for choosing ScrapMyCarOnline.co.uk. We are here to assist you whenever you need us. Best regards, Paula

Posted 6 months ago

“fantastic service, very quick collection and payment”

Helpful Report

Posted 6 months ago

Dear Emma,Thank you so much for your glowing 5-star review of ScrapMyCarOnline.co.uk! We truly appreciate your feedback and support. We are delighted to hear that you had a fantastic experience with our service, finding it both quick and efficient. It is always our goal to provide our valued customers like yourself with the best possible experience, from collection to payment. Your kind words motivate us to continue delivering top-notch service to all our customers. Once again, thank you for choosing ScrapMyCarOnline.co.uk and for taking the time to share your positive experience with us. Warm regards, Paula ScrapMyCarOnline.co.uk Team

Posted 6 months ago

“Quick and reliable and the man what came was very helpfull”

Helpful Report

Posted 6 months ago

Dear Vanessa,Thank you so much for your fantastic 5-star rating of ScrapMyCarOnline.co.uk! We truly appreciate your feedback and are thrilled to hear that you had a quick and reliable experience with us. Our team is dedicated to providing excellent service and we are glad to know that the man who came to assist you was very helpful. Your satisfaction is our top priority, and we look forward to serving you again in the future. Best regards, The ScrapMyCarOnline.co.uk Team

Posted 6 months ago

“Great service, did everything without me having to be there”

Helpful Report

Posted 6 months ago

Dear Dean,Thank you so much for leaving us a fantastic 5-star rating for your experience with ScrapMyCarOnline.co.uk! We truly appreciate your feedback and are thrilled to hear that you had a great service with us. It's wonderful to know that we were able to handle everything for you without requiring your presence. Our team strives to provide a seamless and hassle-free experience for all our customers, and your kind words reaffirm that we are on the right track. Once again, thank you for choosing ScrapMyCarOnline.co.uk and for taking the time to share your positive experience. If you ever need our services again or have any further inquiries, please don't hesitate to reach out to us. Warmest regards, ScrapMyCarOnline.co.uk

Posted 6 months ago

ScrapMyCarOnline.co.uk is rated 4.8 based on 270 reviews