Name: ScrapMyCarOnline.co.uk
Address: Salvage Yard Kilnhurst Road, Kilnhurst, Mexborough, Rotherham
Rating: 4.78

“Smooth transactiongreat reliable service highly recommend”

Helpful Report

Posted 3 months ago

Dear Fearn,Thank you so much for your fantastic 5-star rating of ScrapMyCarOnline.co.uk! We greatly appreciate your feedback and are thrilled to hear that you had a smooth transaction with us. Providing a reliable service is our utmost priority, and we are delighted that we were able to meet your expectations. Your recommendation means the world to us! If you ever need any further assistance or have any questions, please don't hesitate to reach out. We are always here to help. Once again, thank you for choosing ScrapMyCarOnline.co.uk. We look forward to serving you again in the future! Best regards, Paula

Posted 3 months ago

“Quick service, and convenient and payment was fast.”

Helpful Report

Posted 3 months ago

Dear Wilson,Thank you so much for your fantastic 5-star rating of ScrapMyCarOnline.co.uk! We sincerely appreciate your support and are thrilled to hear that you had a positive experience using our service. We take pride in offering a quick and convenient process for scrapping cars, and it's great to know that we were able to provide you with a fast payment. Your satisfaction is our top priority, and we will continue to strive for excellence in every aspect of our service. Once again, thank you for choosing ScrapMyCarOnline.co.uk. We truly value your feedback and would be delighted to assist you with any future car scrapping needs. Best regards, Paula

Posted 3 months ago

“Foarte rapizii și punctuali”

Helpful Report

Posted 3 months ago

Mulțumim foarte mult, Costel, pentru ratingul tău de 5 stele acordat ScrapMyCarOnline.co.uk! Ești foarte amabil! Ne bucurăm să auzim că ai fost mulțumit de serviciile noastre. Suntem mândri să fim recunoscuți ca o companie rapidă și punctuală. Îți promitem că vom continua să depunem toate eforturile pentru a răspunde prompt și în mod eficient nevoilor tale. Aprecierile tale ne motivează să facem întotdeauna tot posibilul pentru clienții noștri. Te rugăm să ne contactezi din nou dacă ai nevoie de serviciile noastre în viitor. O zi minunată în continuare!

Posted 3 months ago

“Very quick to collect the vehicle, staff are really helpful and polite. Received my payment with 24hours with no problems. Would definitely recommend.”

Helpful Report

Posted 3 months ago

Dear Mellor,Thank you so much for your fantastic 5-star rating of ScrapMyCarOnline.co.uk! We truly appreciate your kind words and recommendation. We are thrilled to hear that you found our service to be very quick and efficient in collecting your vehicle. Our staff takes great pride in being helpful, polite, and providing excellent customer service. We are also glad that the payment process went smoothly for you and that you received your payment within 24 hours without any issues. Thank you once again for choosing ScrapMyCarOnline.co.uk and for taking the time to share your positive experience. We value your support and confidence in our service. Best regards, Paula

Posted 3 months ago

“Very fast service. Top prices paid got money same day”

Helpful Report

Posted 3 months ago

Dear Reviewer, Thank you so much for taking the time to rate ScrapMyCarOnline.co.uk with 5 stars! We greatly appreciate your positive feedback and are thrilled to hear that you were happy with our service. It's fantastic to know that you found our service to be very fast, and we are proud to offer top prices for your scrap car. Providing you with immediate payment on the same day is just one of the ways we strive to make the process as convenient as possible for our valued customers. Once again, thank you for choosing ScrapMyCarOnline.co.uk. If you have any further inquiries or need assistance in the future, please don't hesitate to reach out to us. We look forward to serving you again! Warm regards, Paula ScrapMyCarOnline.co.uk Team

Posted 3 months ago

“Brilliant service from start to finished well recommend.”

Helpful Report

Posted 3 months ago

Dear Tetley,Thank you so much for your 5-star rating of ScrapMyCarOnline.co.uk! We appreciate your kind words and are thrilled to hear that you had a brilliant experience with our service from start to finish. Your recommendation means the world to us! We strive to deliver exceptional service and make the car scrapping process as smooth as possible for our customers. We are glad that we were able to meet your expectations and provide a satisfactory experience. Thank you again for choosing ScrapMyCarOnline.co.uk. If you ever need our services in the future or have any further recommendations, please do not hesitate to reach out. We are always here to help! Best regards, Paula

Posted 3 months ago

“Fantastic service from start to finish, very professional 👏”

Helpful Report

Posted 3 months ago

Thank you, Swinden, for your outstanding 5-star rating of ScrapMyCarOnline.co.uk! We sincerely appreciate your kind words and are thrilled to hear that you had a fantastic experience with our service. It brings us great pride to be recognized for our professionalism and commitment to providing top-notch service. We look forward to serving you again in the future. 👏

Posted 3 months ago

“Reliable service”

Helpful Report

Posted 4 months ago

Dear Ana,Thank you so much for giving ScrapMyCarOnline.co.uk a perfect 5-star rating! We truly appreciate your kind words and support. At ScrapMyCarOnline.co.uk, we take great pride in providing a reliable service to all our valued customers. It is fulfilling to know that our dedication to ensuring a hassle-free car scrap experience has met your expectations. Once again, thank you for the positive feedback. We look forward to serving you again in the future. Best regards, ScrapMyCarOnline.co.uk Team

Posted 4 months ago

“Great price great friendly service. Collected car cash in the bank next day”

Helpful Report

Posted 4 months ago

Dear Richard,Thank you so much for your outstanding 5-star rating for ScrapMyCarOnline.co.uk! We greatly appreciate your kind feedback and are thrilled to hear about your positive experience with our service. It's wonderful to know that you found our price to be excellent and our team to be friendly. We always strive to provide the best possible service to our customers. We are also delighted that we were able to promptly collect your car and ensure a hassle-free transaction. Your satisfaction is our top priority, and receiving such positive reviews keeps us motivated to continue delivering exceptional service. We truly value your trust in us. Thank you once again for choosing ScrapMyCarOnline.co.uk, and we look forward to serving you in the future should you require our assistance. Best regards, Chloe

Posted 4 months ago

“Exactly what they said on the website, no change in price and easy pick up.”

Helpful Report

Posted 4 months ago

Dear [Reviewer],Thank you so much for taking the time to rate ScrapMyCarOnline.co.uk with a perfect 5-star review. We greatly appreciate your feedback and support! We are thrilled to hear that your experience with us was exactly what you expected, just as we promised on our website. Maintaining transparency and ensuring there are no surprises along the way is of utmost importance to us. We are glad that we were able to provide you with a smooth and hassle-free pickup process. If there is anything else we can assist you with or if you have any further feedback to share, please don't hesitate to reach out. We value your satisfaction and look forward to serving you again in the future. Warm regards, [Your Name] ScrapMyCarOnline.co.uk

Posted 4 months ago

“Quick to fetch car”

Helpful Report

Posted 4 months ago

Dear Neil, Thank you very much for your fantastic 5-star rating of ScrapMyCarOnline.co.uk! We truly appreciate your feedback and it means a lot to us. We are delighted to hear that our service was quick to fetch your car. Our team works diligently to provide efficient and prompt assistance to our customers, and we are thrilled to know that we were able to meet your expectations. Once again, thank you for choosing ScrapMyCarOnline.co.uk. We value your support and look forward to serving you again in the future. Best regards, [Your Name]

Posted 4 months ago

“Very efficient and competetively priced . Would definitely recommend”

Helpful Report

Posted 4 months ago

Dear Alison, Thank you so much for taking the time to give ScrapMyCarOnline.co.uk a 5-star rating. We appreciate your positive feedback and are thrilled that you found our services to be very efficient and competitively priced. Your recommendation means a lot to us, and we look forward to assisting you again in the future. Best regards, Chloe

Posted 3 months ago

“Email communication fine from head office, money deposited fast, Mick the recovery driver however was very rude and unreliable. Arranged time between 10-12 monday, called at 8am that morning to cancel as he was too busy, re-arranged for the following day, same time. Called again at 8am the next day and said we do it right now or I'm not coming. I explained that the car was not at my address and seeing as I didn't have a car, I had to get a taxi to the place. He tried to cancel it again, saying 'I've got plenty to do today so it's now or it's not happening' I told him his behaviour wasn't acceptable. He said 'I'll set off now but if your not there in 15 minutes I'm off' I managed to get there in time. In person his attitude didn't change I asked him a few questions regarding it as I no longer had trust in him/the business and he replied with 'look do you want me to take this or what because I've got plenty of work to do and I can just go' I found the whole experience with him incredibly rude and unprofessional. I doubted if I would get paid but thankfully I did. He was a very poor representation of your company and unfortunately I would not recommend your business to others.”

Helpful Report

Posted 4 months ago

Thank you so much for taking the time to share your experience with ScrapMyCarOnline.co.uk. We truly appreciate your feedback and apologize for the inconvenience and unpleasant encounter you had with Mick, our recovery driver. We are glad to hear that the email communication and money deposit process went smoothly for you. However, we understand that Mick's behaviour was completely unacceptable and unprofessional. We sincerely apologize for the negative experience you had during the pickup of your car. We take your feedback very seriously and we are committed to improving our services. We value your opinion and would like to know how we can make things better. If you have any suggestions or specific areas that you think we should focus on improving, please let us know. Your insights will help us ensure that such incidents do not happen again in the future. Once again, we apologize for the inconvenience caused and thank you for bringing this matter to our attention. We hope that you won't judge our entire business based on this isolated incident, and we would appreciate another chance to serve you better in the future. Warm regards, Chloe ScrapMyCarOnline.co.uk

Posted 4 months ago

“Very fast, very efficient, gave me the exact price as quoted and paid me the next day bang on. Collected both my cars at the same time even though they were in 2 different places and I didn't need to be in either. Very happy”

Helpful Report

Posted 4 months ago

Thank you so much for your 5-star rating! We are thrilled to hear that you had such a positive experience with ScrapMyCarOnline.co.uk. We pride ourselves on our fast and efficient service, and we're glad that we were able to provide you with the exact price as quoted. It's great to know that the payment was made promptly and that we were able to collect both of your cars, even though they were in two different places, without you needing to be present. We appreciate your feedback and are delighted that you are happy with our service. Thank you once again for choosing ScrapMyCarOnline.co.uk!

Posted 3 months ago

“Very bad servis Cheating”

Helpful Report

Posted 4 months ago

Hi Neset, Thank you for your feedback, please be advised your Land Rover was revised in price as it did not have the original parts which is the basis you get offered a quotation on. Please find our terms and conditions you accepted when accepting the price here: https://scrapmycaronline.co.uk/terms-privacy/#1657797814926-03d6f9b2-b663 Best regards, Lena ScrapMyCarOnline.co.uk

Posted 4 months ago

“Pleasant driver, easy handover and money in my account the same day! Cannot fault the service or the driver. A no brainer. Thanks”

Helpful Report

Posted 4 months ago

Dear Mark,Thank you so much for your outstanding 5-star rating of ScrapMyCarOnline.co.uk! We truly appreciate your kind words and are delighted to hear about your positive experience with our service. We are thrilled that our driver provided you with a pleasant experience and that the handover was easy for you. It is also fantastic to know that you received your payment on the same day. We strive to make the entire process as seamless as possible, and your feedback reassures us that we are on the right track. We are equally pleased that you were satisfied with our driver's performance. We take great pride in selecting professionals who not only excel at their job but also provide excellent customer service. Your support and recommendation mean a lot to us, and we cannot thank you enough for choosing ScrapMyCarOnline.co.uk. Should you require our services again in the future, please do not hesitate to reach out. Warm regards, Chloe

Posted 3 months ago

“This company is robbing people off . Don't trust them. Soonest you agree with the price online ,they will come and take your car. Next day they will offer you less than half price for your car, when the car in there garage, Or they will tell you com collect your car if you don't agree for the price they offer you . They will say find your way to get your car back. Come recover your car. Those people is robing cars 🚗 Don't trust this company”

Helpful Report

Posted 4 months ago

Hi Mohamid, Thank you for leaving a review. In our terms and conditions it states it has to be a complete vehicle with all original parts (please see here: https://scrapmycaronline.co.uk/terms-privacy/#1657797814926-03d6f9b2-b663), which is the basis you receive a quote on. Your Honda Civic did not have the most valuable part of the vehicle, as you were advised while on the phone with our office staff. As you did not agree with the quote reduction, we offered to store your vehicle while you found another company to collect directly from ourselves and we provided a deadline for this as it would be taking up space in our yard. When the vehicle was not collected by the deadline, the vehicle was dismantled as you were advised. We respect your right to disagree with our terms & conditions, however these were accepted by yourself when accepting the quote through our website. Best regards, Lena ScrapMyCarOnline.co.uk

Posted 4 months ago

“Quality service quick response”

Helpful Report

Posted 4 months ago

Dear Eduards,Thank you so much for your generous 5-star rating of ScrapMyCarOnline.co.uk! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. At ScrapMyCarOnline.co.uk, our main focus is to provide a quality service with a quick response time. Your satisfaction is our top priority, and we are glad that we could meet your expectations. Once again, thank you for your support and for choosing ScrapMyCarOnline.co.uk. We are here to assist you whenever you need our services. Best regards, Chloe

Posted 3 months ago

“Excellent service very friendly”

Helpful Report

Posted 4 months ago

Dear Sharon,Thank you so much for taking the time to rate us with five stars on ScrapMyCarOnline.co.uk! We truly appreciate your feedback and are thrilled that you had an excellent experience with our service. Your kind words, "Excellent service very friendly," mean a lot to us. We are dedicated to providing exceptional customer service, and it's wonderful to know that we met your expectations. If you ever need to scrap your car again or have any further inquiries, please don't hesitate to reach out. Thank you once again for choosing ScrapMyCarOnline.co.uk and for your fantastic rating! Best regards, Chloe

Posted 3 months ago

“Service was perfect and driver who came to collect the car was very quick and friendly”

Helpful Report

Posted 4 months ago

Dear Ian,Thank you so much for taking the time to leave us a 5-star rating for ScrapMyCarOnline.co.uk! We truly appreciate your kind words and positive feedback. We're delighted to hear that you found our service perfect and that our driver was quick and friendly. Your satisfaction is our top priority, and it's always rewarding to know that we've met your expectations. If there's anything else we can assist you with in the future, please don't hesitate to get in touch. Thanks again for choosing ScrapMyCarOnline.co.uk! Warm regards, Chloe

Posted 3 months ago

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 91%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

ScrapMyCarOnline.co.uk Reviews