“Same as everyone else here. Ordered products, never received, no money back! Shocking, needs to be shut down now! Strongly advise everyone to lobby every consumer programme to get them exposed. Cut them off at source! Even their ex employees say they are made to lie to customers. It’s abysmal in this day and age!”
“Don’t not buy anything from this company!!! All an absolute scam! They take your money and you receive no goods!!!! My hard earned money when I have a young family to fend for and trying to make our garden for somewhere for us to spend as a family and bloody worked hard for it for then to be taken the len of by this company! £420 they have stole from me and have held up all the work in my garden renovation! Promised that my screens would be delivered and haven’t arrived excuse after excuse saying they have been lost in transit etc! This company is going down the tubes and clearly don’t have anything in stock but happily take your money!! Communication is shocking! Boycott that company I’ve been in touch with trade and standards and pulling my money back through my bank!”
“Ordered a radiator cover back in February 2022. I was told it would be April for delivery, then May, then June. We’re halfway through June and I’ve had no communication at all from this terrible company. Avoid at all costs. Now the website seems to be down, which isn’t looking good at all.”
“I paid in full for a gate back in March this year and am still waiting for delivery! I have emailed and called numerous times but no one ever responds! I have asked for a refund but yet again there’s absolutely no response! This company is still advertising online and boasts about how they provide the screens featured on Love Island whilst existing customers have had their money taken but have never received their order! This is theft and I don’t know how they are getting away with it. Avoid this company!!!”
“OMG I cannot believe what they put people through. An absolute nightmare. Pure dishonesty day after day. I have put a claim through PayPal. It's so frustrating as their products are actually good!”
“Ordered a radiator cover at the start of the year , got told April , may , June now it’s August!! 8 months is a joke , I’ve asked for a refund , doubt it’ll happen , avoid at all costs , company is despicable, full of lies and false promises”
“Same as others. Ordered screens on 16th May. Numerous false promises of delivery and now I waiting for a refund which is 'pending' thru PayPal. Shocking service. All talk no action. Avoid.”
“I wished I had read the reviews before putting in an order.
We put our order in worth £200 thinking it would be next day delivery, 7 days later we had heard nothing. So I emailed, rang with no luck of an answer.
We only live 20 miles from the company so we decided to pay them a visit, and we didn't leave until we had our items, we ordered 16mm trellis but they only had 5mm so we decided that was better than nothing. They owed £25 refund which was promised in 7-10 days but guess what, we've received nothing. Worst company ever.”
“How I wish I had read these reviews before ordering. Absolutely terrible customer care. Like other customers I ordered 3 months ago, assured of delivery within a couple of days. Payment was taken immediately but 3 months later I am still awaiting delivery. They do not answer phone calls, never return calls and e mails are acknowledged but never actioned. I am now cancelling the order but expecting a battle for a refund.
Please avoid this terrible company.”
“Returned the items three weeks, still can't get my refund. Contact them multiple times, they promise to return it to me, but no actions. Very bad company, don't buy from them.
Lili”
“3 months ago placed order, not arrived, lied to about delivery update, now ignoring emails, messages, no one answers on the phone, disgraceful that they take money without knowing if they can provide the goods, disgraceful , would give zero stars if possible”
“Delivery not arrived after 3 weeks, they don’t answer the phone and hide behind their computers , keep saying with the delivery company so cannot refund, delivery company saying they have not picked anything up to be delivered to me absolutely shocking company”
“In my recent experience 'Screen with Envy Ltd' is a terrible company.
I paid £431+ three weeks ago; no confirmation of order - only a fabricated 'consignment number', which the named delivery company knows nothing about.
No response from SwE to my requests for info on my order.
No response from SwE to my request for a refund.
So I'll now be contacting Trading Standards + the BBC 'Rip-Off Britain' team.
Please share a warning to your contacts not to part with any £s for this company's phantom products.
Screen with Envy con-artists need to be outed across the country for their faudulent operation.
Please spread the word to save others losing money & being faced with subsequent weeks of hassle. Fingers crossed for anyone else on here who's trying to retrieve their hard-earned cash!”
“DO NOT WASTE YOUR TIME WITH THIS COMPANY!
I have had nothing but grief from this company. Started off ok but they lie to you about everything, delivery times, stock availability, even if by some miracle you receive an order it will most likely be wrong or bits missing (as mine was!)
I have spent weeks chasing them and being lied to. I and 100's of others are in the same or worse position.
They are blocking and removing all bad comments on their Facebook pages to try and hide the shambles that this company is.
DO NOT GIVE THIS COMPANY ANY MONEY !”
