screenwithenvy.co.uk Reviews

“ Horrendously, horrendously awful. DON'T buy from them. The products that arrive are not what is on their website. They all come damaged and missing parts, their customer service is terrible and they take your money, giving you s*** products in return. ”

“ Would not buy again, poor quality fencing that has warped and discoloured since instillation. Zero customer service. Avoid. ”

“ Is there a reason why your customer services are ignoring me? I was promised a redelivery, you sent the wrong item and then was promised the right item would be sent over 2 weeks ago Your customer services agent yasween and all of the department now ignoring my emails and noone ever calls back Terrible customer service ”

“ Contacted customer services again and took 2 chases to get a response a week later asking for pictures of the tickets so make sure you keep photo proof of delivery tickets and the product themselves or they will say items are delivered and not their problem Next up they say they will chase the warehouse and will get new tracking codes… I’ve been waiting three weeks for this and the last comms I had was over a week ago telling me they are moving warehouse but they will send out Monday just gone… that’s never happened either and reading their comments on social they’ve been telling people they have been moving warehouse for the last month or so now so again this seems another excuse Really wish this company wasn’t here to scam people. ”

“ Months later still hadn't received items, incredibly difficult to get hold of customer service, were then assured refund would be processed which has still not (over 6 months later) been received. ”

“ Fraudulent company who needs reporting! They take orders that they cannot fulfill and their customer service team repeatedly lie to you. They ignore your calls and emails and if you try to contact them on social media they block you. Only managed to get my money back because I paid via PayPal and set up a claim. Then they were soon quick to respond. Turns out after serveral weeks they didn’t even have my order in stock! ”

“ We have been cheated by screen with envy. No customer service response. Happy to take our order in September, but no contact since. ”

“ Ordered panels back in June, ha them delivered in Aug but both were damaged, still waiting for reply and new panels. Have now emailed and told them to refund all my money, but have had no response so far, next for me will be taking them to the small claim court, which I'm just filling online now........don't use this company they are useless and obviously not reliable or interested in customer/customer service ”

“ Unfortunately i only read the reviews once i had a problem with my order and tried to contact their customer service. ”

“ No refund after returning product more than three weeks ago. Customer service non existent. Product is inferior and nowhere near as glossy as its advertising. Avoid this company. ”