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Screwfix Reviews

4.0 Rating 726 Reviews
77 %
of reviewers recommend Screwfix
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About Screwfix:

Screwfix is the United Kingdom's largest multi channel retailer of trade tools, accessories and hardware products. Founded in 1979 as the Woodscrew Supply Company, the company was acquired in July 1999, by Kingfisher plc, who also owns B&Q, and is listed on the London Stock Exchange.

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Screwfix 1 star review on 2nd May 2022
Itsjustaname
Screwfix 1 star review on 2nd May 2022
Itsjustaname
Screwfix 1 star review on 2nd May 2022
Itsjustaname
Screwfix 1 star review on 20th September 2020
Pritpal Singh
Screwfix 1 star review on 20th September 2020
Pritpal Singh
Screwfix 1 star review on 22nd August 2020
Samson
Screwfix 1 star review on 22nd August 2020
Samson
1
Anonymous
Anonymous  // 01/01/2019
Brilliant to deal with
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Posted 2 years ago
My local screwfix is absolutely fantastic . Staff are both helpful and knowledge. Products are always good and fairly priced .
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Posted 2 years ago
Ordered numerous items on the Screwfix app for click and collect at my local store. Always prompt, efficient service from friendly, helpful staff.
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Posted 2 years ago
if you order 15 items expect 4 or 5 of those items to be out of stock , i have never had a fulfilled order in ages . shame really as they used to be the go to company for anything.
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Posted 3 years ago
Have used for years and they have never let me down
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Posted 3 years ago
Always a pleasure to visit any of the Screwfix stores. Very polite and helpful staff at all outlets, great even through lockdown.
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Posted 3 years ago
What is the point of buying materials online and then having to go into the store with the payment card to use chip & pin. There is no point in having an online checkout where you pay and then having to go into the store to make the same payment again. Truly inconvenient and not tailored towards trade customers! Selco and Wickes don’t require the extra hassle.
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Posted 3 years ago
I bought my makita drill set from them top of the range. After 30 days, one of the drills was faulty and they replaced the all drill kit straight away, inclusive of 2 drills, battery charger, 2 battery and the box. Very happy with the service.
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Posted 3 years ago
Superb quality and great service always in Caerphilly store
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Posted 3 years ago
Lots of things in stock. Fair prices. Friendly and knowledgeable staff in Bexhill store
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Posted 3 years ago
I was promised a delivery at the latest within 3 days for and urgently needed part . On your telephone recording it claims two days today I should have received my order and when I called this order had not even been dispatched. I have to pay for time booked for this job and now will have to pay again. After letting me down you haven't even given me a time for delivery. This job is urgently needed to be completed. The standard of these services is now seriously lacking. This has lost me my money.
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Posted 3 years ago
Absolutely disgraceful disrespectful customer service liars, do not vtrust trhese people as soon as they do not want to do anything to help they resort to type for all big companies and incapable customer services, they deny and lie until they try and force the customer to go away, Without doubt the most disgusting attitude and verbal lies ungtil they were sent their company email with the truth and facts clearly laid out to be seen along with a rerquest to pass to supervisor/management....no response, no more comments, not passed to supervisor/management and the liars never heard from again?
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Posted 3 years ago
I had to replace the floor tiles in my conservatory and decided to buy Distinctive Flooring Ribbed Carpet Tiles Sapphire from Screwfix. I laid them using double sided tape and was happy with them. After a few months gaps started to appear between the tiles which steadily got worse. I tried to contact Screwfix and eventually got a response via their web site. The came back saying that these tiles had to be glued down and they arranged to supply a another box of tiles to allow me to refit them to remove the gaps. When the new box arrived I found that there were no instructions to state they had to be glued. There is no information stating this on either the Screwfix or the manufacturers web site. To make matters worse I found that the tiles beneath the two sofas had not shrunk making relaying them a disaster as they wouldn’t line up. Be warned do not contemplate buying these tiles.
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Posted 3 years ago
I have purchased several items from Screwfix recently and I couldn’t be happier with the service and advice provided to me. Comparatively cheaper than most other sites and a refreshingly-simple ordering process
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Posted 3 years ago
As a keen DIY'er I use this company time and time again. They provide a vast range of products, their prices are very competitive and the the service is fast, efficient and friendly.
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Posted 3 years ago
Excellent.10+
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Posted 3 years ago
Very competitive prices (close to trade price at times) and almost always have the DIY items I'm looking for.
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Posted 3 years ago
I use our local Screwfix in Wythenshawe they are by far the best staff in the country organised efficient and very helpful I us Screwfix on a daily basis our company is Graham design & build thank you, i’ve tried to use some of the other Screwfix locations around our area but they are shocking Cheadle being one of the worst sorry
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Posted 3 years ago
Ordered by click and collect. Drove nearly 10 miles to be told the warehouse had made a mistake and the item was out of stock. Absolutely shambolic
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Posted 3 years ago
I find the new app excellent and the check in option which then lets you use the express lane in store is a fantastic idea for the tradesmen on the move
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Posted 3 years ago
Screwfix is rated 4.0 based on 726 reviews