Screwfix Reviews

Name: Screwfix
Rating: 4.03

4.0 Rating 735 Reviews

77 %

of reviewers recommend Screwfix

About Screwfix:

Screwfix is the United Kingdom's largest multi channel retailer of trade tools, accessories and hardware products. Founded in 1979 as the Woodscrew Supply Company, the company was acquired in July 1999, by Kingfisher plc, who also owns B&Q, and is listed on the London Stock Exchange.

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality products at excellent prices. If you know what you need, you can get it at screwfix at the beat price normally. Thier range can be limited with regarda to design but the function and durability of most things in their range is good.”

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Posted 6 years ago

“There stores are all ways round the corner from every where I work there prices are reasonable and always got a good tang of tools.”

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Posted 6 years ago

“Good service”

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Posted 6 years ago

“Excellent service and happy staff”

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Posted 6 years ago

“very efficient team at west Swindon store.”

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Posted 6 years ago

“excellent customer service, superb products.”

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Posted 6 years ago

“Easy pick ups, good prices ?”

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Posted 6 years ago

“Very good customer service”

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Posted 6 years ago

“Very happy with my purchase”

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Posted 6 years ago

“Cheap products at a good price. The app is very easy to use and I usually get a text within 2 minutes to say my order is ready for collection.”

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Posted 6 years ago

“Spent around £200 on an order to buy a Mitre Saw with a Mask Respirator and ear protectors. Mask and saw arrived in used condition with scratches and grease marks, I couldn't believe my eyes. They replaced the used equipment, but I had to pay for it again, or wait a week or so for the replacement. Replacement Mitre Saw was a used second hand tool again! They offered me store credit as a "goodwill gesture" if I keep it, which I did accept because I needed the tool to work with and I still got the warranty if something goes wrong. Still one might expect a brand new tool if pays for it. I tried to use the store credit over the phone as instructed for my next order, still paid full price for some reason. Haven't received the order for a week, had to call about it 4-5 times. I was assured that when I receive the order, I can get a partial refund for the amount of the store credit. I have received the order, contacted them about the partial refund, they refuse to give it to me because "the credit was a goodwill gesture". With so many things "gone wrong" repeatedly getting used equipment, store credit that cannot be used, etc. I can't help it but to think that I am a target of some kind of a scam. A4368753782 A4352697638 AR200044285 A4344693409 A4340124372”

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Posted 6 years ago

“Very fast service and great quality products”

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Posted 6 years ago

“Purchased a sds drill from screwfix today staff are always helpful”

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Posted 6 years ago

“Ordered from leyland branch, got confirmation text ready to collect, went to store, items not there. Emailed screwfix.com about problem didn't even get a reply.”

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Posted 6 years ago

“Having moved to a new property, we have found that the garden equipment we brought with us has run out of steam. I telephoned Screwfix and true to their word, all the new items ordered were collectable from their Uckfield Branch the next day, this consisted of a hedge cutter, a strimmer and an electric compressor - for the tyres on the ride-on mower. So just enough time for us to catch our breath and get back to the gardening!”

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Posted 6 years ago

“never let me down alway everthing what i need is in stock”

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Posted 6 years ago

“We needed a means to lock a meter cupboard in our investment property, whilst still allowing easy access without a key. Due to the different levels involved with the door and door frame, we opted for a hasp and staple lock from Screwfix, which would allow for a combination padlock. The item was easily located, ordered online and collected within the hour. The staff was extremely helpful by allowing us to check the staple against the various sized padlocks they had in stock. Despite the item having good ratings on the website, we found that it was roughly finished around the edges and not as thick as others we have seen, it took some work with a file to deburr the edges and round off the corners. For this reason we have marked it down to "Good". However, we are very happy with the service provided by the Screwfix Camberley staff and will be buying from them again.”

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Posted 6 years ago

“Website is easy to use. Good value for money,”

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Posted 6 years ago

“Great hardware availability and friendly well informed staff.”

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Posted 6 years ago

“I am rating 1 Star due to recent repeat experiences. I have been to a Screwfix store 3 times in the last month and wanted to buy the cheapest lamp. A BC set of three lamps £0.99, not in stock. In fact I had to go through an entire list of lamps and got to a single lamp for nearly £4 before there was one in stock. This happened again for an SES lamp all the cheap ones were not in stock and after trying many of the cheaper ones only a single expensive lamp was in stock. Same thing happened today, I always need them short notice for jobs and end up paying well over the odds. This is either a cunning profit making scheme by Screwfix or they have extremely poor stock levels of the cheaper items every time I am visiting.”

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Posted 6 years ago

Screwfix is rated 4.0 based on 735 reviews