“
I am now into December 12th and have no answers or anything pay the £2000 deposit in good faith but now I’m thinking of cancelling my order bought my furniture from the Stevenage store in Hertfordshire manager very nice person but after sales service rubbish do not buy from them my name, Mr.
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posted 3 days ago
- Roger Kirkham
“
Shocking customer service.
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posted 3 days ago
- Lesley McAulay
“
What went wrong? Everything! Terrible customer service. They have had our £4k for 4 months, still no sofa, just plenty of BS. Would not touch with a barge pole.
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posted 4 days ago
- Darren
“
Arguably the worst Customer Service in Britain. An absolute joke of a company.
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posted 5 days ago
- John Young
“
After numerous Customer Service calls, various visits to Milton Keynes store, and never received the answers I needed.
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posted 2 weeks ago
- Sue & John
“
Zero customer service.
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posted 2 weeks ago
- Richard
“
ABYSMAL AFTERSALES SERVICE - DO NOT BUY!!
SPENT DAYS HANGING ONTHE PHONE PASSED FROM PILLAR TO POST - DELIVERY SLOTS RIDICULOUS WITHOUT ANY HUMAN SUPPORT - ONLINE CONTACT FORM DOESNT WORK - HAD TO PHYSICALLY RETURN TO STORE TO REGISTER A COMPLAINT AND WAS REASSAURED IT WOULD BE RESOLVED NEXT DELIVERY ATTEMPT - ANOTHER BLATANT LIE - WHAT A WASTE OF TIME AND MONEY
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posted 2 weeks ago
- Catherine johnston
“
I then was on hold to customer services for over 2 hours trying to find out what is going on with our sofa.
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posted 3 weeks ago
- Jamie W
“
Still waiting on sofas over 6 months and poor service not able to talk to anyone no one telling us what's happening. Always got website, telephone faults.
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posted 1 month ago
- Anonymous
“
Extremely frustrating! Customer service is awful.
”
posted 1 month ago
- Anonymous
