Sears Reviews

“ I have been promised the delivery would happen and it never happens! I have been promised that customer service will call me back and they never do! But guess what - I am Never going to stop believing that some day Sears will stop with the lies and just send the washer. ”

“ Sears.com took my money and have no idea where my product is they call tell me expect delivery the next day to call that day to say my range is not in stock! Called & was hung up on. It’s been a month & no answers. Sears is or has become the worse ”

“ Sears home services is the worst to deal with. Placed an order 7/3/2024 and yet to receive the part for thr Kenmore side by side refrigerator. They keep saying the is on order and keep pushing the delivery date back more. Do not order from Sears home services!! ”

“ It is not AUGUST, the date of my scheduled delivery (And HAUL AWAY of the broken machine) and I've heard nothing from the supposed night-before confirmation call. ”

“ Not happy! Bought a fridge! Delivery date was 7/1/24 and never got it! Never got an email or call indicating it would be delayed! I cancelled the order which took longer than should have! It was effectively cancelled 7/12/24! I was told it should take 7 to 10 business days to refund the money they took from my account upon purchase in June 2024! It has been 20 business days and my money has not been returned! They have effectively stolen my money!!! Anyone want to start a class action??? Let me know ”

“ Of course it was more money than our voucher but we placed the order and had a delivery date 3 weeks later. ”

“ com on July 3rd and had to add an additional $500 to purchase the dryer with a delivery date of July 15th which was confirmed via an email that they sent him but to no surprise the dryer wasn’t delivered on the promised date. ”

“ Absolutely terrible experience! We ordered a fridge May 25th and were given an online date for delivery. It never came with no notification. We called and were given a new date, no one came. It has now been over a month and nothing. I asked if there’s someone I can complain to and was told, “there is no such department.” I hope my cancellation goes through but I am worried. Please do not purchase from them, it’s not worth it!!! ”

“ Despite this, the chat agent confirmed the parts were delivered but still claimed today's appointment wasn’t initiated due to pending parts delivery. ”

“ I will never use them again because it's all online which means delivery and their deliver is worse than one star. ”