Secret Escapes Reviews

“ Took my money for investment but never delivered Sup*reme*asset*7**@**gm*ail.**com helped me get my refund. ”

“ It is now nearly October and I haven’t had a refund yet! I have contacted Secret Escapes so many times by email and phone and have got nowhere. ”

“ I do hope the COVID experience of many guests is sorted out as I had great experience with customer service after Fantastic trip to Iceland. An excursion was cancelled and they sorted out a refund quickly and without fuss. Dealt with questions, queries etc quickly and we had a great time. Shame about these reviews, hope it gets sorted for people. ”

“ These highway men need capturing. It is not legal to refuse a refund when you have not been able to fulfil your contract. Despite numerous attempts to get a refund, Secret Escapes have still not stepped forward and I call on their directors to do the right thing, as their behaviour and conduct now will be remembered at every company they are involved in the future. ”

“ Secret Escapes have refused to refund me for a trip to Sardinia, Italy in May stating my hotel booking is non refundable and I am therefore unable to cancel. ”