Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My bedroom looks amazing with my new bedding and throws the fabric is beautiful to look at and sleep in the colors are just perfect delivery is amazing packaging is with style as well my only regret is I didn’t fine you sooner next few months going to decorate our guest room will be on line to be inspired by you thank you for your wonderful service Olwen”

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Posted 4 years ago

“I’d read about how lovely linen bedding is..but still had no idea how blown away I would actually be! After one night in the new bedding, I was a total convert. It hadn’t felt as silky smooth as my old bedding when I first got into bed but what an absolute revelation! I genuinely am bowled over by how lovely it is. Even my husband remarked that he couldn’t believe bedding could be so much better than what we had before. Literal game changer...now what colour can I order next?! Superb, fast service and packaged beautifully too. 👏🏼👏🏼👏🏼”

Secret Linen Store 5 star review on 23rd October 2020

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Posted 4 years ago

“The duvet cover I received was perfect, soft and colour as described on the website. It arrived quickly and I would not hesitate to purchase from you again.”

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Posted 4 years ago

“Quality I can rely upon. I've bought from other places, but have ended up coming back to the Secret Linen store -you get what you pay for - and this well made (I love the French seams!) , deep sheets and good thread count. I really appreciate the clear labelling of the size - means I can check I've got the correct sheet without having to put my glasses on! I' feel I can depend upon getting good stuff when I buy from you.”

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Posted 4 years ago

“I absolutely love my new Pure linen bed linen. I had no idEa how wonderful it is to sleep on and under! Thank you Secret Linen Store”

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Posted 4 years ago

“Linen seems good quality and is soft to the skin.”

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Posted 4 years ago

“I was as so excited when I discovered this web site That I ran across the street to tell my neighbour - apparently an existing customer then I told my hairdresser, Who fell in love with one of the fancy stripy duvets lol Secrets Out!! Fantastic products , most charming packaging !! Will continue to shoot my big mouth off about!! Well done Ladies”

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Posted 4 years ago

“Hello, The delivery time was reasonable, the packaging was satisfactory. The item was a plain single linen fitted sheet, made in Portugal,the material feels strong but not rough. Its natural colour appears to be light brown,and it fits easily over a 4 inch foam mattress, with a good overlap. l did not wash it before first use,which has not caused any problems. lt is a bit baggy,which l think is better than being a tight fit,and also allows for shrinkage. Geoff.”

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Posted 4 years ago

“Beautiful product Excellent service”

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Posted 4 years ago

“Service and product were both excellent. I received a rapid and helpful response to a query that I submitted prior to ordering. I was happy with the delivery time and the duvet cover and pillow slips are gorgeous. I am sure that I will be placing more orders in the future. Thank you.”

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Posted 4 years ago

“Wonderful bed linens and great shopping experience! Dealing with Secret Linen Store couldn’t have been easier. Their all linen offerings are really sumptuous and reasonably priced for the quality. I bought bed linens for my niece to return to uni with - she loves them! I was particularly impressed with Secret Linen’s linen care instructions too!”

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Posted 4 years ago

“Easy to shop, quick on delivery and long return policy.”

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Posted 4 years ago

“Excellent linens and great service.”

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Posted 4 years ago

“Excellent quality curtains, true to colour on website, arrived sooner than expected, beautifully packaged. Would definitely recommend.”

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Posted 4 years ago

“Great service from the Secret Linen Store. This was the second brushed cotton duvet set we’ve ordered. They are really cosy - would definitely recommend.”

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Posted 4 years ago

“The material isn’t the best creases for fun”

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Posted 4 years ago

Good Morning Alexandra Thank you so much for taking the time to review your recent order with us. Our Washed Cotton will get softer with snoozing and washing. Drying as flat as you can either on the line or over a cloth horse will help with making your bed perfect, and a little fabric conditioner added to wash will also help soften up the linen.

Posted 4 years ago

“Absolutely LOVE Secret Linen. This was my first order and will definitely be ordering again. Wonderful website, great product range, FANTASTIC product quality ... and my favourite of all - manufactured in Europe”

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Posted 4 years ago

“Feel luxurious and give you an excellent night sleep. King size duvet cover much bigger than our king size duvet but can live with that.”

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Posted 4 years ago

“Faultless service and a great product”

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Posted 4 years ago

“Really pleased with the product, and delivered in a timely manner. Will probably be back to shop again.”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews