Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a linen duvet cover and some pillow cases. The linen is super comfy and great quality. I will be purchasing more in the future.”

Helpful Report

Posted 3 years ago

“Order took a little longer to arrive because of problems due to the Pandemic, which was no fault of of Secret Linen Store and the sales team were very, very helpful when I phoned to enquire. They kept me informed with what was happening and as soon as the product came in it was sent out on a next day delivery. It was a Christmas present and my sister is delighted with her new duvet. She says it is cosy and warm. Would recommend this company highly.”

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Posted 3 years ago

“Great service, beautiful quality”

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Posted 3 years ago

“Great website, speedy delivery and beautiful products”

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Posted 3 years ago

“Delivery was prompt and product was well wrapped and presented. The bed linen was bought as a Christmas gift for my son whom I wasn’t able to see so I will let you know how it was received when I am eventually able to hand it to them !”

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Posted 3 years ago

“Best bed linen I've ever bought ! Definitely will buy more Thank you”

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Posted 3 years ago

“Love it - thank you Secret Linen Store!”

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Posted 3 years ago

“A wonderful treat!”

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Posted 3 years ago

“You were recommended to me by a girlfriend who said great things about you.. I love my linen, and especially the colour! Thank you”

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Posted 3 years ago

“Products met high expectations and service was prompt. Nicely packaged too so would also make excellent gifts. Updating bedlinen can feel like a guilty pleasure but I can see these will last for many years.”

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Posted 3 years ago

“Ordering via Secret Linen Store's web site I had questions about size. I phoned them and they answered my inquiries clearly. Unfortunately the bigger emperor size fitted under sheet not available. The rest came fast so I was still able to use the duvet covers and pillow cases as a Christmas Present.”

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Posted 3 years ago

“I Love your company . Your service is fast and reliable . The quality of your bed linen and curtains is amazing and very durable but still feels luxurious. . We just Love it . I have bought your linen for my sons flat and two lots of bedding for two bedrooms at home . I am working my way way round the house replacing all bed linen . Keep up the excellent work”

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Posted 3 years ago

“Wonderful caring customer service. Gorgeous products!”

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Posted 3 years ago

“Beautiful selection of excellent quality bedding. I am a serial repeat customer!”

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Posted 3 years ago

“Beautifully made, quality bedding, this was my first order but I will definitely be back for more when needed. Shipping was also very fast!”

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Posted 3 years ago

“Very pleased with our bed linen which is supremely comfortable, true to colour and washes like a dream!”

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Posted 3 years ago

“Impressed!The linen bedsheet I ordered is best quality I've set eyes on and was packaged beautifully and ethically with a few extra treats.”

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Posted 3 years ago

“Extremely pleased and will return. Thank you Secret Linen for such a good quality linen, not the cheapest but such a great value for money. Beautiful, soft and washes well. Beautifully packed with little gifts and unbelievable attention to detail. Delivery timely as agreed and whole process monitored. I would 100% recommend Secret Linen store for outstanding product and customer service.”

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Posted 3 years ago

“Lovely quality products, nicely packaged up arriving within a couple of days of order Thanks”

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Posted 3 years ago

“Comfortably soft, casually luxurious linens. Arrived much faster than expected. Delighted!”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews