Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love secret linen store. They have the best linen. Heavenly colours and feels great.”

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Posted 3 years ago

“Very happy with the linens - very high quality and luxurious. Secret Linen were very attentive in keeping me informed about progress with my order which was quite large. And I’m definitely ordering more!”

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Posted 3 years ago

“Excellent.”

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Posted 3 years ago

“Very happy with the quality of the product and the service provided.”

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Posted 3 years ago

“Delivery was quick and the products appear to be of good quality, however, this was a Christmas present for my daughter who unfortunately was unable to join us for the festive season due to travel restrictions and the tier system imposed on us. I would like to add that she had chosen them herself so I am sure she will be delighted when she receives them.”

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Posted 3 years ago

“Lovely product. Efficient service.”

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Posted 3 years ago

“Great service, product, packaging and delivery. Will definitely use again.”

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Posted 3 years ago

“Orders received quickly. No quibble quick refund when I had to return one of the items.”

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Posted 3 years ago

“I absolutely love the service, quality and the complete range of this company, very quick delivery and great prices”

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Posted 3 years ago

“Beautiful items of great quality and I loved how it was all wrapped, so beautifully! It’s a lovely touch. Thank you!”

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Posted 3 years ago

“Lovely quality and the sheet sizes are excellent. Very helpful sales team and easy to return/exchange items too. Thank you”

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Posted 3 years ago

“Well... I keep coming back so I think that says it all. Bought my first 6 linen sets last year, came back a bit later and bought another 2 linen sets, then again in November for another linen set and extra 5 flat sheets. Surely, I must be getting close to being your best customer :)”

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Posted 3 years ago

“Prompt delivery, lovely product. Was a present and was well received.”

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Posted 3 years ago

“Very good speedy and reliable service. Very good quality duvet covers”

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Posted 3 years ago

“Excellent service and items”

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Posted 3 years ago

“Lovely curtains”

Secret Linen Store 5 star review on 7th January 2021

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Posted 3 years ago

“Good communication. Prompt delivery”

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Posted 3 years ago

“Very happy with my purchase ! Pillow cases and throw were exactly as described and came beautifully packaged and very quickly I might add!”

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Posted 3 years ago

“I’ve used linen bedding from a few other companies over the years and I’ve been hugely disappointed . Though cozy and soft they’ve been thin, shapeless and developed holes in no time at all which is absolutely gutting since linen bedding is not cheap! Secret Linen linen bedding blows all those other brands out the water, so thick and luxurious and best fit yet. I know that this bedding is going to last longer than the old bedding (now cleaning cloths). I also have the cotton/linen mix bedding for my daughter’s bed which is gorgeous, insanely cwts-y and, again, so thick and well fitting. From now on, I won’t go anywhere else for bedding. My only complaint is the plastic packaging the bedding arrives in and that staples are used in the fold of the paper delivery bag that I’ve snagged my finger on - twice! Otherwise, a solid FIVE stars from me.”

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Posted 3 years ago

“Great customer service, lovely product! Thank you!”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews