Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabric and sewing quality excellent. I've bought linen before from another supplier and it's not as soft and luxurious as this bedlinen from Secret Linen Store. I thought the addition of the newspaper and teabag was charming. Aside from stabbing my finger on one of the outer packaging staples that wasn't bent down properly, everything was fantastic and I will definitely shop here again.”

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Posted 4 years ago

“ILove my lovely linen so lovely to sleep looks good feels good I will certainly will have some more.”

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Posted 4 years ago

“Absolutley gorgeous linen bedding. Delivery was really quick and beautifully packed. Thank you for the tea bag!”

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Posted 4 years ago

“Beautifully wrapped package - so thoughtfully done. I'd never heard of Secret Linen Stone before but loved hearing about your story - and will definitely be buying from you again. Thank you!”

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Posted 4 years ago

“It’s like shopping from your favourite local shop only online.”

Secret Linen Store 5 star review on 26th October 2020

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Posted 4 years ago

“Great quality, excellent service, arrived on time with loads of laundry ideas. Very environment friendly company.”

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Posted 4 years ago

“Amazing quality! I love the colour and the feeling of it”

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Posted 4 years ago

“order came quickly and the linen is of a good quality. Just love it. will order again when needed. Thanks Secret Linen.”

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Posted 4 years ago

“Beautiful bedding”

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Posted 4 years ago

“I'm very pleased with my linen sheets and curtains. I appreciated the prompt and helpful advice re curtain sizing. All in all, an excellent experience.”

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Posted 4 years ago

“Excellent products and service.”

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Posted 4 years ago

“Lovely product bought something else straight away.”

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Posted 4 years ago

“Lovely to be able to indulge in good quality natural fibres. Great range of colours. Thank you for swift service.”

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Posted 4 years ago

“Good prompt service. Lovely linen fabric bed linen, delighted”

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Posted 4 years ago

“Wow - what a find! So so happy with everything from the service, delivery and packaging to the fantastic product. I bought the soft ‘denim’ curtains and they are just perfect - light and airy but without the creasing of linen. 100% recommended”

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Posted 4 years ago

“Fantastic, best online shopping experience ever. The quality of the pillowcase I bought was so good, much better than the equivalent in John Lewis actually, and they sent me a very posh tea bag and an interesting newspaper and it was all in such lovely packaging! Would definitely shop there again!”

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Posted 4 years ago

“I am so pleased I found you!! Your products are an amazing quality and really made well. When I need to order any new bedlinen I will certainly return to order from you.”

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Posted 4 years ago

“My new pillowcases and duvet cover are beautifully soft. The person I spoke to on the phone before ordering was also very helpful.”

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Posted 4 years ago

“Due to circumstances the delivery took a while... This meant I had to buy my second set of linen elsewhere. I wish I hadn't, Secret Linen Store's fabric is wonderful to sleep in. Well worth every penny and I'm very happy 😊”

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Posted 4 years ago

“lovely quality linen bedding. on second purchase had to wait a bit for item to come back into stock”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews