Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,033 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,033 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 1 star review on 11th March 2025

Filia

Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

130

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my new Secret Linen bedding set. It feels luxurious and so comfortably cool. Fantastic range of colours so there are several possibilities to mix it up and ring the changes. A good weight and well made.”

Secret Linen Store 5 star review on 26th August 2021

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Posted 3 years ago

“Excellent quality. Speedy delivery. Will be using again”

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Posted 3 years ago

“Beautiful linen, gorgeous website and exemplary customer service. Thank you x”

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Posted 3 years ago

“Really pleased with my linen . Efficient service from ordering to my bed!”

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Posted 3 years ago

“I bought a pink gingham duvet cover and pillow cases and I am really thrilled with them. It's a perfect shade of pink, the linen feels like really good quality and it looks fabulous on my bed, ironed or not. Delivery was fast and free. I shall definitely buy from this site again”

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Posted 3 years ago

“The original service was great but 15m on I have had a minor issue resolved within hours. I didn’t expect an offer to replace a sheet - thank you Emily. Brilliant after sales service and will 100% shop again. Thank you”

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Posted 3 years ago

“Excellent quality and speedy delivery…not had a problem so can’t comment on customer service, but I’d certainly recommend to friends”

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Posted 3 years ago

“Beautiful fabric”

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Posted 3 years ago

“Haven't used them yet but will do this weekend.”

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Posted 3 years ago

“Quality bed linen at affordable prices.”

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Posted 3 years ago

“The service is excellent - very quick turnaround from order to delivery. I love the extensive colour choice and am very happy with the quality of the linen.”

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Posted 3 years ago

“the linen curtains i bought from secret linen store genuinely make any room extra special. they’re pure class: high quality, durable & aesthetically pleasing. i’d recommend investing in them.”

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Posted 3 years ago

“Your beautiful bed linen and duvets etc have adorned and been admired in my shepherd hut for two years .Now I have your gorgeous linen duvet on my bed and am already browsing for new editions to my collection .your girls giving advise on the phone are the best .Quite simply,why go anywhere else.........”

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Posted 3 years ago

“Ordered large volume of the seersucker linen fro my holiday home, service and price good. Linen beautiful, great quality.”

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Posted 3 years ago

“Colors are subtle and sophisticated, quality is amazing, delivery experience was exemplary.”

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Posted 3 years ago

“I was thrilled to bits with my linen curtains...but unfortunately my single bed sheet I ordered wrong..it's a little bit to hard on my skin & I've washed it but it hasn't softened as much as I thought..my fault totally.. I wished I had returned it...apart from that mistake love the products & will still buy & recommend to friends...thank you Christine cunningham”

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Posted 3 years ago

“Amazing quality, cool design, excellent customer service. Plus, the products smells wonderful. Will continue to shop here”

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Posted 3 years ago

“Wonderful and extremely helpful and friendly customer service whichever department l have had to deal with. The items l have purchased have been of an high standard. The linen softens beautifully as it is washed. Highly recommended!”

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Posted 3 years ago

“Beautiful grey knitted throw, great size. So pleased with it that I ordered another one. Great quality and so soft.”

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Posted 3 years ago

“Bought satin duvet cover. Lovely soft natural fabric which doesn’t crumple.”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,033 reviews