Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Once you sleep in linen you’ll never go back! This is my second duvet cover from SLS , the quality is wonderful and it comes beautifully wrapped if you were gifting this. I bought the pink check this time which is so delicate I just love it. I also have the teal one which I noticed was on Julia’s bed in Series 3 of Motherland, can’t mistake it!”

Helpful Report

Posted 3 years ago

“Great sheets, the linen feels wonderful. Fast shipping, and good packaging in terms of minimising plastic. Expensive but I trust time will show they are a good investment.”

Helpful Report

Posted 3 years ago

“I love my new linen bedding. It looks wonderful, feels wonderful and washes beautifully. The only reason I haven’t scored it with 5 stars is because I think the button holes for closing the duvet are a little too close to the edge of the fabric and with tear in time. Apart from that, I am very happy with my purchase and hope to buy a sheet to complete my set!”

Helpful Report

Posted 3 years ago

“The whole process has been an enjoyable experience from choosing them to their arrival. The colours are exactly like they are in the photo’s. The quality of the linen is beautiful, soft and they hang lovely. They were quick to arrive and communication was excellent throughout. I have brought two pairs now and would definitely buy from the secret linen store again.”

Helpful Report

Posted 3 years ago

“It was the first time I had ordered from the secret linen store and i’m so pleased with my violet 100% linen duvet cover and pillowcases, good quality linen that looks lovely on the bed. They arrived beautifully wrapped in tissue paper and ribbon. Will definitely be ordering again.”

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Posted 3 years ago

“Everything, products and service, excellent”

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Posted 3 years ago

“Excellent in every way”

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Posted 3 years ago

“Absolutely beautiful bedding - the Vintage Rose is gorgeous and the linen is so soft. My bedroom has really been enhanced by it!”

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Posted 3 years ago

“Excellent quality and service!”

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Posted 3 years ago

“Lovely quality good price”

Helpful Report

Posted 3 years ago

“Easy shopping experience”

Secret Linen Store 5 star review on 5th May 2021

Helpful Report

Posted 3 years ago

“Excellent quality and service. I made a wrong colour choice of spice and returning was an easy process. The sage replacements are in my opinion mint green so was slightly disappointed with the colour description but did not want to return them again. Very happy with the throws overall.”

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Posted 3 years ago

“Beautiful pale blue linen bed sheets, my husband wants them on the bed all the time! Worth every penny!”

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Posted 3 years ago

“Great quality product and outstanding customer service”

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Posted 3 years ago

“Excellent choice & colours of items. Friendly helpful staff. Quick postage & well packaged.”

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Posted 3 years ago

“Fab products and lovely team!”

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Posted 3 years ago

“The pebble grey duvet is just perfect. Great quality and well made. Very pleased.”

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Posted 3 years ago

“Lovely material and quality!”

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Posted 3 years ago

“Very good service”

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Posted 3 years ago

“My Secret Linen sheets are beautifully white and fresh. Thank you!”

Helpful Report

Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews