Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

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“Great goods and brilliant service, very fast and efficient”

Helpful Report

Posted 4 years ago

“Very quick and efficient service and the linen bedding is lovely as well as being great to sleep on. Am saving up for a secon set!”

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Posted 4 years ago

“having done one already i will say the same thing again. I just love the colours and linen”

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Posted 4 years ago

“Great, high quality product and service as always. The order was slow to arrive due to covid delays but I had email updates on my order throughout which was reassuring. Thank you!”

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Posted 4 years ago

“The service we received was perfect what ore can you say.my daughter will also bye from secret linen store very soon many thanks .”

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Posted 4 years ago

“Website: Instructive in enabling choice. Delivery: Delayed but understandable in present circumstances and advice given personally over the phone. Packaging recyclable. Mattress topper: Very comfortable!”

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Posted 4 years ago

“I was having difficulty finding good quality pillowcases for my large square pillows. I will always look here first for anything else I need regarding household products. The quality is excellent and the service very quick.”

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Posted 4 years ago

“What shopping online should be. Lux product and a few extra treats too!”

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Posted 4 years ago

“Wonderful linen bed linen. Colour choice is fantastic - washes lovely. Very soft and tactile material. Fab service. Lovely website. Good communication. They make it very easy to deal with them. Quality packing which feels special”

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Posted 4 years ago

“Nice website and good selection of of linen”

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Posted 4 years ago

“Thank you so much. The pillows are so comfortable. Tried one set of linen cases. Lovely fit. Have not yet tried the irresistible mustard set. I loved that you sent a teapig for while I looked through the newsletter, thank you. Details like that hook our loyalty. 😍 One thing: I didn’t know arrival date. And was very surprised to find Box left outside my front door, which is right on the street. If there had been no scaffolding and workman on site, it definitely would have been taken. I don’t know why that happened. It was delivered between 8 -9.30 the time I left and returned. Don’t know who delivered it. I was lucky this precious cargo got to me”

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Posted 4 years ago

“Order arrived on time and was exactly as described and packaged very well. Thank you”

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Posted 4 years ago

“Fabulous fabrics, exceptional quality, excellent service.”

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Posted 4 years ago

“Fabulous bed linen at a great price . Super efficient service . What more could you want ?!”

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Posted 4 years ago

“Very happy with colour I chose and quality of cotton. Will be using Secret Linen Store in future!”

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Posted 4 years ago

“The smoothest, most luxurious bed linen I have bought in 35 years! This is my 2nd set of this beautiful linen.”

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Posted 4 years ago

“I love the cotton percale sheets. I was so happy with the first set that I bought another. They fit my bed perfectly, even over the extra padding I have on my mattress. They also keep you cool in the summer which is nice.”

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Posted 4 years ago

“Really like the duvet cover fits well and feel nice to sleep in”

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Posted 4 years ago

“I won’t buy bed linen from anywhere else. Gorgeous fabrics and excellent customer service.”

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Posted 4 years ago

“Very friendly and efficient service and good quality products. The bedding seems to be a bit oversized initially, but after the first wash it fits beautifully. We have had duvet covers last for many years and wear very well from this company. Recommended!”

Helpful Report

Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews