Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,031 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,031 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I love my latest purchase: the quality of the linen I’d good and the shade exactly as I wanted. Well done!”

Helpful Report

Posted 3 years ago

“High quality products and very friendly and responsive when I had questions prior to purchasing. The color didn’t quite work for my bedroom so I returned but looking at their other color options now. A fantastic company all around.”

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Posted 3 years ago

“Loved these curtains so much, I bought another pair. Lovely natural fabric that hangs beautifully & especially dreamy for bedrooms.”

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Posted 3 years ago

“Friendly welcoming website with products that don’t disappoint”

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Posted 3 years ago

“Haven't taken my linen duvet cover and pillowcases from their wrapper yet as the bedroom is still in the throes of redecoration, but I'm sure they will be all I dream of. The service from Secret Linen has been excellent - swift response to an email query, speedy delivery of the order, and beautiful packaging. And a first class, hassle-free returns procedure (which I am sure I shall not need but it's reassuring to know it's there!)”

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Posted 3 years ago

“Excellent site, excellent item, excellent service”

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Posted 3 years ago

“The antique rose colourway is actually lavender/light purple. It is not rose and should be renamed, as the image doesn't represent the colour rightly. Material seemed nice but will be returning as bought it to match a pink throw.”

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Posted 3 years ago

“I'm secretly in love with this store. I've bought both the aubergine and the mustard 100% linen bedding and I wouldn't sleep in anything else now. I'm a linen convert. The towels are great too.”

Secret Linen Store 5 star review on 4th March 2021

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Posted 3 years ago

“Beautiful, high quality, excellent value, bed linen. Love everything I have bought from them.”

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Posted 3 years ago

“If you value sleep as I do,then the Secret Linen Store has perfect linen to help you spend your time in bed in comfort. There is something about the qualities of their chosen linen that is exceptionally comforting, whether because of the its texture or from the touch of coolness against your skin. Anyway its a secret and thats all I will say”

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Posted 3 years ago

“Beautiful bedlinen and bathmat. The colour is perfect and quality wonderful. Also very good pillows and pillow/mattress protector.”

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Posted 3 years ago

“Beautiful fabric and amazing quality. Worth every penny!!”

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Posted 3 years ago

“There are so many colours available, so you definitely won't be short of options! I was after the cumin colour for a while now, so glad I found it. The colour is beautiful and the quality is great, really recommend it.”

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Posted 3 years ago

“Beautiful bedding - chose linen oatmeal for spring. So soft and comfortable and looks fabulous too.”

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Posted 3 years ago

“Great curtains! Stylish and good quality. Have a set of linen and blackout curtains and both look fab.”

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Posted 3 years ago

“My go to place for bedding either for my home or for gifts. Great quality, good value and excellent customer service”

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Posted 3 years ago

“Absolutely delighted with my white seersucker bedding that I ordered from Secret Linen Store. It washes really well and doesn't need ironing.”

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Posted 3 years ago

“I love my new bed linen. Thank you. I have been looking for a suitable green for quite some time. I have an olive green duvet and fitted bottom sheet and pillowcases and a cream flat sheet to turn back...it all washes nicely too and no need to iron....how good is that ? Sensible packaging and speedy delivery. I did just drop a line to ask what product you recommended to wash it in....as yet have not had a reply....js”

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Posted 3 years ago

“Superb quality items and customer service second to none. Highly recommend”

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Posted 3 years ago

“Excellent service from Secret Linen. Packaging was recyclable and delivery was very quick. Kept informed of delivery date and time.”

Helpful Report

Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,031 reviews