Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Our item feels scrtachty. We ordered a 600TC fitted sheet which wasn't cheap expected it to feel amazing but we were very dissapointed.”

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Posted 3 years ago

“Superb service and beautiful products”

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Posted 3 years ago

“Superb quality sheets. After sleeping in them for a week now they are so soft and it's so nice to have completely natural materials against your skin. Love them”

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Posted 3 years ago

“I’m a new-ish customer to Secret Linen. But this year I decided I’m going to invest in some new linen bedding and towels. Not a cheap purchase, but I saw it more of a long term investment. So far I’m am really pleased with my purchases, I love the feel and time will tell if the quality lasts. I would also like to mention customer services who were extremely helpful and prompt with an enquiry I had and delivery was as promised. Hence my rating”

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Posted 3 years ago

“Ordered some bedding for my son. It arrived very promptly and looks good quality”

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Posted 3 years ago

“I was initially a bit skeptical about how the linen bedding might look and feel, but from the first moment, I have to say I was hooked. It is a little rustic, but there's a charm about that, but the really great thing is how the linen somehow hugs one's body, eliminating chilly gaps, and how fresh it feels on the skin. A revelation, which is why I've now ordered quite a lot of it.”

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Posted 3 years ago

“Lovely bed linen, true to description and photos. Loved the fine stripe. Will order vouchers for a wedding gift next year. Eco packaging which is much appreciated”

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Posted 3 years ago

“Beautiful, as per description and photos. Eco packaging. Will buy again, not cheap but a treat. Will buy vouchers foe wedding gift next year”

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Posted 3 years ago

“This is my favourite shop, affordable and A+ quality”

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Posted 3 years ago

“The service was incredibly quick and the products were beautifully packaged I thought a lot about whether I would like 100% linen sheets but after reading the reviews I decided to give them a go. I’m so glad I did. They are so comfortable and easy to look after. The only thing I took a while to get used to is the crumpled look but now I think they blend in well with everything and give a modern look and feel. Thank you”

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Posted 3 years ago

“Sage striped linen duvet cover and pillowcases - excellent quality linen even if a little expensive. Washes and irons really well and is a lovely pale sage/grey shade.”

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Posted 3 years ago

“Really love the fitted sheets The quality and the fit is excellent. A great bonus is especially that you do European sizes. Great service”

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Posted 3 years ago

“Your service was first class. Very happy with all bedding bought, not used yet but will use in the next couple of weeks. It's so nice to get patterned sheet for a change instead of plain dye. Also, I like the way you describe your bedding 'plain talk' which is refreshing!”

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Posted 3 years ago

“I love the bedding and towels I have from the secret linen store! Great quality and so easy to wash and use. So comfortable too.. I would like so much more from the store.. I'm saving up!”

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Posted 3 years ago

“Beautiful bed linen. It’s a gift for my son so I can’t report on how it washes but I suspect very well. Lovely packaging and I will be back to order more for a new king size bed just purchased. Many thanks.”

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Posted 3 years ago

“Sateen sheet is beautifully soft but too slippery and creases and gathers in runkles.”

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Posted 3 years ago

Good Morning Anna Thank you so much for taking the time to review your latest order with us... the Super Soft Sateen, will relaxed and soften after the first few washed, and as it has the lovely relaxed feel it will only get better with snoozing! i find that drying the sheets as flat as you can, on the line, over a cloths horse or folded over in the airing cupboard will help get the smooth and cosy bed!

Posted 3 years ago

“It’s wonderful, the pill cases are so roomy , thank you to all I will be a customer in the future”

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Posted 3 years ago

“Very prompt service and well packed”

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Posted 3 years ago

“Excellent quality and lovely colour.”

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Posted 3 years ago

“Good service, delivered promptly. Sheets don't regulate my body temperature as much as I was hoping for but they are lovely quality and still enjoying them”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews