Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service, most helpful.”

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Posted 3 years ago

“Excellent linen sheets. So pleasantly surprised at how soft they are. Great customer service too!”

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Posted 3 years ago

“Good service. Prompt delivery. NIcely packaged.”

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Posted 3 years ago

“Beautiful linens!”

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Posted 3 years ago

“Absolutely beautiful products and lovely quality for the money. I'd been hunting for a long cushion for my bed for months and stumbled accross the Secret Linen Store. The cushion I purchased was a third of the cost of others I'd seen elsewhere but perfect for what I wanted. Thank you.”

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Posted 3 years ago

“Lovely items,”

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Posted 3 years ago

“Pure linen , so comfortable . Warm to touch , don't get the cold shock that wakes you up when you want to go to sleep. Laundering easy . I've already purchased another set.”

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Posted 3 years ago

“Beautiful, high quality and soft linen duvet cover and pillow cases, which don't really need ironing after washing. The products arrived speedily and were well wrapped.”

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Posted 3 years ago

“Recently purchased the grey/white and navy/white towels and bath mats. Nice and light for the summer. Lovely quality and wash beautifully. No need to tumble dry. Would thoroughly recommend them.”

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Posted 3 years ago

“Lovely tonal colours and cool linen”

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Posted 3 years ago

“Beautiful fabric. Excellent service.”

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Posted 3 years ago

“Beautiful colours and easy care bed linen (100% linen). Quick delivery too. Have just placed a second order .”

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Posted 3 years ago

“I have ordered a few things from Secret Linen Store - a linen duvet and a cotton bedspread. Both of them have been top quality and great prices. I have also utilised the web chat a few times and it's always been really helpful. Recommend.”

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Posted 3 years ago

“Really fast service and delivery! Thank you.”

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Posted 3 years ago

“Secret Linen Store has been my favourite bedding company for some time now. I most recently purchased the Stanley Stripe Brushed Cotton Duvet and Pillowcases and don’t think I can ever sleep on anything that isn’t brushed cotton - it’s this velvety texture that is heaven to sleep on and I think has genuinely improved my quality of life.”

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Posted 3 years ago

“Lovely bed set in 100% linen in lovely colour. Really good quality... I have slept so well in it. Great for hot sleepers! Pillows cases came up quite large which doesn’t matter too much but they are a bit baggy. It’d be great to have plastic free packaging too, but that’s my only grumble! Thanks for a great product.”

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Posted 3 years ago

“I was so very pleased with my bedding, thank you, it is beautiful. In fact I placed another order and am shortly going to place another one. Now I have found you I think all my bedding will be purchased from you. Shame it is not produced in the U.K. now we have left the E.U. This is my only wish.”

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Posted 3 years ago

“Discovered this site on Instagram, bought a cushion , easy to navigate site, fabulous choice of bed linen , will definitely invest in some bedding , my purchase arrived promptly and well packaged. Thanks”

Secret Linen Store 5 star review on 30th June 2021

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Posted 3 years ago

“Absolutely over the moon with my pillowcases and curtains, absolutely brilliant quality and great service”

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Posted 3 years ago

“I was really pleased with the efficient way my order was processed. Speedy delivery and the quality of the bedding is great.”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews