Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

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“Fab linens! Excellent customer service too.”

Helpful Report

Posted 3 years ago

“This is my second set of linen bedding - I love it x I had blue originally and now have the pale pink for spring ❤️ It is warm in winter and cool in spring x”

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Posted 3 years ago

“I wanted to treat myself to some new bed linen and this store totally fits the bill. Amazing range of colours and fabrics and my orders very speedily dispatched.”

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Posted 3 years ago

“Love your stuff! Not just how it looks but how it feels! Definitely my favourite linen store now! Xx”

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Posted 3 years ago

“The shopping and delivery process was very smooth. The bedding is really lovely, the colours were as expected and it's just so soft. I love it.”

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Posted 3 years ago

“Excellent service and I also loved the free magazine that came with them: I'm planning to make the apple galette tomorrow!”

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Posted 3 years ago

“Loved it , looks good , love the texture and natural colour, my cat does as well , he purred all night, he loves quality.”

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Posted 3 years ago

“Excellent quality, beautiful linen bed linen set and a georgeous throw. Superb colours and quality that give the bedroom a very nice aura!”

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Posted 3 years ago

“The sheet was expensive.....never paid that much before, BUT it is the most beautiful sheet and worth every penny!! Customer service was top rate and would buy again without any hesitation!!!”

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Posted 3 years ago

“My linen sheet had holes in it and No one has responded to me on this. Not happy”

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Posted 3 years ago

Hello Joanne Thank you for taking the time to review your order with us. we are so very sorry, this is not good at all, and unlike us not to get back to you. we will be in touch with you later today to get to the bottom of this. Kind and Comfy Regards Jodie

Posted 3 years ago

“Love my new bedding, colour is darker that show but it looked beautiful when i made the bed. more than happy and will buy again. Oh and the delivery was good too.”

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Posted 3 years ago

“Wonderful product”

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Posted 3 years ago

“Beautifully made pillows. The best nights sleep we have had for ages.”

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Posted 3 years ago

“A lovely company to buy from. They clearly care about their products and customer service”

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Posted 3 years ago

“Fabulous bedding and excellent service - what’s not to love 💕”

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Posted 3 years ago

“Very good and quick service and there products are amazing”

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Posted 3 years ago

“Pillowcase was very misshapen unfortunately. Can’t recommend.”

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Posted 3 years ago

Hello Suzanne Thank you for taking the time to review your order with us. we are so very sorry, this is not good at all, we will be in touch with you later today to get to the bottom of this. Kind and Comfy Regards Jodie

Posted 3 years ago

“Top quality bedding. Very efficient service.”

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Posted 3 years ago

“Excellent Customer Service and Product”

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Posted 3 years ago

“Never slept better. Perfect.”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews