Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Gorgeous soft comfortable linen in beautiful colours! Love them.”

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Posted 3 years ago

“Excellent”

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Posted 3 years ago

“Easy to order by phone, quick delivery, good quality nice colours, although website and catalogue differ in from reality”

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Posted 3 years ago

“Good quality duvet and pillowcases in brushed cotton. Very soft and easy to wash. I will be shopping again from Secret Linen Store.”

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Posted 3 years ago

“Fantastic quality and a great range of colours. I love that the company thinks about the impact on the environment. The linen bedding washes well, feeling soft every time. A 5 star recommendation.”

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Posted 3 years ago

“Took ages choosing new bed linen and looked at other companies but I loved the range of colours offered.”

Secret Linen Store 5 star review on 24th March 2021

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Posted 3 years ago

“I ordered a feather mattress topper and it was definitely worth waiting for. My bed has never been so comfortable! My only quibble is the elastic straps that hold it on are a smidge too short for my deep mattress so they slide off and the topper slides about. It is a minor irritation though.”

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Posted 3 years ago

“I am over the moon with my blush linen sheets. Having never had linen before I was intruiged to find out how they would feel and my partner was very dubious. However they are pure luxury, heavier than cotton, yet cooler and definitely no need to iron. Even my boyfriend loves them and that is saying something! Service was great and Secret Linen even collected return for nothing as I live in the middle of nowhere. I will undoubtedly be ordering from them again”

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Posted 3 years ago

“Gorgeous curtains and great service.”

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Posted 3 years ago

“Order process is good although I didn't receive an email acknowledgement which you normally get with other companies so I was a little concerned. Delivery time was good and very pleased with the quality of product so far.”

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Posted 3 years ago

“Nice little catalogue. I was sent the linen samples I requested by phone. Beautiful colours. Ordered Friday and received my goegeous Secret Linen on Tuesday. Beautifully packed. Can't wait to change my sheets ! Thankyou”

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Posted 3 years ago

“Excellent personal service from ordering to delivery. Will certainly shop again and have recommended to friends. Love the packaging 🥰”

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Posted 3 years ago

“We love our linen and the magazine you sent with order. I will be ordering more .”

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Posted 3 years ago

“Lovely soft linen bedding. The only downside is that fibres come off the linen onto night clothes”

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Posted 3 years ago

“Absolutely love our new bed linen. Super soft and looks amazing. The fitted sheet is slightly loose on our mattress, but it doesn’t stop us getting a great night’s sleep.”

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Posted 3 years ago

“A wonderful linen sheet delivered super quickly thank you so much”

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Posted 3 years ago

“Wonderful linen. Great quality. Excellent service.”

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Posted 3 years ago

“It’s the first time I have had linen sheets and I will never go back to cotton!! They are so comfortable and the quality of the secret linen store is really good and easy to launder! Also very prompt delivery and excellent packaging.”

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Posted 3 years ago

“Best duvet cover and pillow cases i have ever purchased:) so soft hard to get out of bed now👍🏼. Will recommend .”

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Posted 3 years ago

“Great quality bed linen with affordable prices. A wonderful alternative to chain stores, whilst supporting local industry. Win win.”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews