Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The bedding is utterly beautiful, the ethos of the company is excellent, right down to the packaging, and the customer service dept really go the extra mile. Highly recommended”

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Posted 3 years ago

“Absolutely love my new linen curtains!”

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Posted 3 years ago

“Really lovely quality and a treat to sleep on. No”

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Posted 3 years ago

“It's lovely to deal with a small, friendly , but well run company who's stock in trade is of such a consistently high quality.”

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Posted 3 years ago

“What a little gem this company is. Glad we discovered it. Ordered some curtains. Thay were delivered on time and beautifully made. Will definitely be using them again.”

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Posted 3 years ago

“Love the pillow cases and linen. . Great service. Great products well packaged.”

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Posted 3 years ago

“Lovely light linens And good service”

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Posted 3 years ago

“Easy to navigate website, sensible product advice and prompt despatch with good packaged very nicely.”

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Posted 3 years ago

“I enjoyed scrolling through the options of linens, good choices and patterns. The order was delivered in few days. Although I haven’t had to return anything the return policy is very good. I will be returning to buy again.”

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Posted 3 years ago

“Excellent service. Lovely quality cotton duvet cover and pillow cases”

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Posted 3 years ago

“Good quality products and excellent customer service.”

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Posted 3 years ago

“It was so lovely to receive my parcel from secret linen store. It was delivered on time, and packed so well with glorious attention to detail! Including a delicious tea pig teabag! I don’t want to over-egg it, but it was such a treat to see a beautifully packaged parcel, instead of all the usual Amazon stuff. The linen is good quality and I am so glad I bought from them. Will definitely purchase from them in the future.”

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Posted 3 years ago

“I vow to never sleep with any another bedding apart from secret linen! When your grandchildren sit on your bed and say “ oh nana this bedding is so nice can we have some in our new bedroom” It’s the best quality linen I have ever had and it just gets better and better with every wash it’s pure luxury and worth every penny. Yes I treated the grandchildren I just couldn’t resist with those comments.... they are staying tonight and can’t wait to see their faces light up with joy along with a hot chocolate and marshmallows in-front of the log fire 🔥. Bliss”

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Posted 3 years ago

“Excellent quality and lovely covers.”

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Posted 3 years ago

“I ordered 4 linen white curtains.. they came very quickly and well packed . Great quality. I have recommended to all my friends .Chris Roberts”

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Posted 3 years ago

“Love the bedding x”

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Posted 3 years ago

“Great store who care about their customers.”

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Posted 3 years ago

“Beautiful linen - we just love the first set we bought. The second set - Navy Blue - was a bit washed-out looking so returned that, but there was no problem with returning things, so happy to try another batch. Thanks”

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Posted 3 years ago

“I absolutely love my bed linen, the colour, the quality EVERYTHING is perfect about it and will be buying another to treat myself in 2021!!! Merry Christmas Secret Linen Store and thank you! x”

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Posted 3 years ago

“Fabulous quality & delivered ahead of schedule. Many thanks :)”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews