Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

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“Excellent service. Very nice linen sheets. True to colour and description.”

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Posted 3 years ago

“I am delighted with my purchase of pillow cases. Excellent quality perfect colour and lovely soft material . The price was reasonable and they arrived bang on time so full marks all round to the Secret Linen Store”

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Posted 3 years ago

“Good quality linens, and fast delivery.”

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Posted 3 years ago

“Service is great and linen is lovely. It washes and irons lovely. I have recommended you to family and friends”

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Posted 3 years ago

“I love this bedding its so soft and comfortable. The quality is excellent and great service . My order arrived within 2 days nicely packaged.”

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Posted 3 years ago

“Came really quickly. The material is really lovely soft and amazing quality. Very happy and would use again”

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Posted 3 years ago

“Excellent product, high quality and I love the green set.”

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Posted 3 years ago

“Good quality pillow reasonably priced, arrived quickly, very well packed.”

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Posted 3 years ago

“After a recent bedroom renovation I was looking for a company who made emperor duvet covers, I’ve now purchased 3 plus lots of contrasting super king pillows and I’m thrilled with the quality and customer service. I’ve always loved my sleep, but these sheets make it a real dream”

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Posted 3 years ago

“5 stars for Secret Linen Store. Order delivered as ordered, well packaged and lovely quality. You can tell they care.”

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Posted 3 years ago

“Fantastic colour choices with lovely subtle shades that help you mix and match. Also great quality cloth with a soft touch.”

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Posted 3 years ago

“A luxurious product beautifully presented, 100% happy and will use SLS again and again”

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Posted 3 years ago

“The brushed cotton bedlinen has been a real winner with both myself & my partner. It's so soft & comforting against the skin, I wished I'd bought a second set in the same material. It also washes beautifully. Couldn't be happier & I'll surely be back for more.”

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Posted 3 years ago

“I love my new bed linen from Secret Linen, looks beautiful in my room. From order to delivery to beautifully packaged arrival of my linen, Molly & Harriet make the whole process very easy. Have recommended to all my friends & Family x”

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Posted 3 years ago

“I love your products, I would buy everything off you if I could! I particularly love your linen curtains, they changed the lighting in my bedroom which now looks so beautiful. Customer service is also fantastic, prompt and helpful responses and kind members of the team. Thank you!”

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Posted 3 years ago

“Excellent product and delivery time. Recommended!”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“After searching the internet for some sort of "Different" bedding, finding this store was like an aladdins cave, absolutly love the soft floppy linen bedding i have bought and it is perfect in our farm themed bedroom. Its soft and cool and we use just a linen flat sheet as a blanket instead of a duvet when its really hot. Perfect.”

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Posted 3 years ago

“Everthing is just PURRRfect! The service (super helpful souls), the humour, the recipes and helpful "tips" and oh, let's not forget the luverly linens. I just want a cupboard full of everything!”

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Posted 3 years ago

“I’ve replaced all our bedding with Secret Linen 100% linen bedding and on the whole I am happy, a duvet cover supplied torn being replaced quickly and without issue. However the duck egg duvet covers ordered are both far too large for a standard duvet, the linen hangs way below the duvets which looks awful and the duvets move around inside the covers which is uncomfortable. I did return these items but they were sent back to me with a polite explanation that the large size was within the companies tolerances. I just wish it was within mine. My mixed experience reflects the three stars and the possibility of poor fitting is something to be wary of.”

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Posted 3 years ago

Hello Jackie Thank you so much for taking the time to review your recent order with us. We are so very sorry to hear that the Duvet Covers are a little larger than the duvet itself - we do get this from time to time with our 100% linen as this is made in a slightly different way than our cotton ranges. We will be in touch with you today to get to the bottom of this for you. Please do let me know if i can be of any more help. Kind and Comfy Regards Jodie

Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews