Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I own both charcoal & white linen bedding, you absolutely can’t beat the quality of this linen, it’s thick and beautifully creased. I wish I had every set in every colour.”

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Posted 3 years ago

“Good service and top rate product”

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Posted 3 years ago

“Excellent customer service and absolutely love my new bed linen. Highly recommend”

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Posted 3 years ago

“Always excellent service and quality.”

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Posted 3 years ago

“Love these relaxed denim natural linen looped curtain (unlined). I already had a blind in place and wanted some soft drapes. Lightweight and versatile. Lovely neutral tone.”

Secret Linen Store 5 star review on 17th August 2021

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Posted 3 years ago

“Perfect service and the bedding couldn't be any better!”

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Posted 3 years ago

“Great products and quick delivery.”

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Posted 3 years ago

“I loved my linen sheets and duvet covers so much I ordered more for the kids, thin stripe duck egg and beige check - so lovely. Service was excellent, order delivered quickly in recyclable packaging. I can’t recommend enough.”

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Posted 3 years ago

“Very efficient. Very good quality pillow cases. Wash beautifully.”

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Posted 3 years ago

“Beautiful bedding and wonderful customer service - when I ordered a full bed of linen but only one pillow case (thinking they came as a pair which was completely my fault) I phoned to order one more and they kindly sent it out postage free.”

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Posted 3 years ago

“I recently ordered some check patterned pure linen bedding. It arrived promptly via DPD and washed beautifully. Like the deep envelope construction of the pillow cases as they keep the pillows firmly in place. Thought it a little pricey but if cared for correctly, pure linen should last for years to come so was a bit of an indulgence. Comparable quality to other high end online retailers. All good so far and would order from this company again.”

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Posted 3 years ago

“Very attractive and comfortable bed linen. Order took longer to deliver than expected due to stock issues. Surprised at the amount of fluff generated after first wash and tumble dry, but told that is normal due to natural fibre. A warning would have reduced anxiousness!”

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Posted 3 years ago

“Beautiful quality bedding.”

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Posted 3 years ago

“We LOVE our new duvet covers and pillow slips. The quality of fabric is superb and the design is exactly as seen on your website. So we are more than happy with our choice and your products. Having trawled through countless websites of other bed linen companies I can assure you that the choice you offer is so much better than any others we looked at and good value considering the high standard of material & manufacturing.”

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Posted 3 years ago

“I love the look of it. The sheet is not as soft as I thought it would be but I am getting used to it.”

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Posted 3 years ago

Hello Heather Thank you do much for taking the time to review your recent order with us here at Secret Linen Store. 100% linen will get softer the more this is snoozed and washed. We will be in touch with our top tips to get your linen super soft. Please do le me know if i can be of any more help. Kind and Comfy Regards Jodie

Posted 3 years ago

“Great product prompt delivery”

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Posted 3 years ago

“Usually outstanding .”

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Posted 3 years ago

Hello Matgery Thank you for taking the time to review your recent order with us. Oh no we are so very sorry to hear this, please forgive us. We will be in touch to chat this though with you to get a little more feedback. Please do let me know if i can be of any more help. Kind and Comfy Regards Jodie

Posted 3 years ago

“Lovely, pricey, but worth it!”

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Posted 3 years ago

“Reasonable price with excellent quality!”

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Posted 3 years ago

“Excellent product, accurate colour reproduction from screen, speedy delivery, thank you”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews