Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

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Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very lovely product, and service. My bedding was beautifully packaged too which makes a huge difference. Will definitely be purchasing more in the future!”

Helpful Report

Posted 3 years ago

“Ordered 100% linen sheets and duvet cover, throw etc. Absolutely fabulous quality. It's like sleeping in a 5 star luxury hotel every night! Highly recommended.”

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Posted 3 years ago

“Excellent service, beautiful linens, gorgeous style & colour range for the bed linens & a lovely feel when tucked between the sheets and duvet. Very happy with the purchase. Will buy some more in the future for sure.”

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Posted 3 years ago

“Excellent quality, delivery on time. Beautifully packaged with a stunning tea bag, feel good feeling all the way!”

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Posted 3 years ago

“Amazing linen love it!”

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Posted 3 years ago

“I have ordered bedding for 2 bedrooms, I being an emperor size bed and it was wonderful to get bedding that actually fitted. I love the bedding and a beautiful woollen throw. Even new pillows that are so comfortable.”

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Posted 3 years ago

“Great service. Lovely packaging. Lovely linen.”

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Posted 3 years ago

“Great Customer Service, Excellent Quality”

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Posted 3 years ago

“Absolutely love the linen duvet cover and pillows.The fabric drapes very comfortably and definitely improves my sleep. It also seems to help regulate my temperature at night and I find im not waking up feeling too hot as frequently.”

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Posted 3 years ago

“I love my secret linen sheets. The service is impeccable and I love receiving my bundle. I'm hoping to get another set this year :)”

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Posted 3 years ago

“Lovely linen/towels and excellent service as always. We particularly love the generous sizes of your pillowcases which makes such a difference to the comfort of them. We would love to see more coastal colours in your ranges in the super soft cotton. We have the coastal stripe which we love and the brushed cotton French blue which is great for the winter. We love the look of the 100% linen but have tried it in a couple of pillowcases and it is not soft enough for a full set for our liking, so are waiting with anticipation for some new styles to come out.”

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Posted 3 years ago

“Absolutely love my new linen and how beautifully it came wrapped. Also love the quick responses and delivery time. Will definitely order from Secret Linen again!”

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Posted 3 years ago

“Really pleased with linen duvet cover and pillows, the linen is a totally different feel to pure cotton, soft and warm during cold winter nights, and I know in the summer it keeps body cool. Although it has been prewashed I did put ours through a low temperature wash and then tumble dried on gentle programme which removed excess fluff and softened the linen. Would never go back to our 100% cotton duvet cover now. Arrived promptly and beautifully packaged and the shade of pink just right, complementing our bedroom furniture.”

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Posted 3 years ago

“beautiful”

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Posted 3 years ago

“I am never disappointed with my purchases!! They’re a real treat to myself!! The quality & designs are superb! My latest purchase was an addition to a bedding set I bought in 2019!! Thank you 🙏”

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Posted 3 years ago

“Beautiful linen, very helpful when I phoned with queries. Have used this company before and will definitely use again. Highly recommend.”

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Posted 3 years ago

“Very disappointed with product. Linen was not soft as described. Duvet cover split after washing, so much so I am going to have it made into tablecloth’s .”

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Posted 3 years ago

Good Morning Vivienne Thank you for taking the time to review your recent order with us. We are so very sorry to hear that the linen you received is not in good shape at all. we will be in touch with you today to get this sorted for you. please do let me know if i can be of any more help. Kind and Comfy Regards Jodie

Posted 3 years ago

“Absolutely love my curtains and even bought a second pair after the first one arrived. They look so classy and timeless and the fabric feels amazing. Very tempted to get some sheets and duvets now, too.”

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Posted 3 years ago

“a very fast and efficient service. Loved my bedlinen, will be ordering some more soon.”

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Posted 3 years ago

“Just great products delivered with a highly personal touch.”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews