Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Found this site when looking for a british made summer duvet. Good price, good service and finally lovely product. Very satisfied, thank-you.”

Helpful Report

Posted 4 years ago

“Lovely curtains, we bought one set, and then we bought more... and more. Easy styling, lovely natural fabric.”

Helpful Report

Posted 4 years ago

“Thankyou. My Duvet and pillow are amazing. I cannot wait to get into bed at night now!! I loved it so much I ordered two more pillows and lovely linen pillow cases. The quality is fabulous and I really love the newsletter with the ideas of how to make a dress out of a pillow case and the little tea bag that was sent with my order. Thanks ladies, I would defiantly recommend and buy from you again x”

Helpful Report

Posted 4 years ago

“High quality products (so far I bought 3 duvet covers in multiple occasions). Very good and careful packaging and fast delivery. Go for it! the quality is worth the extra pounds.”

Helpful Report

Posted 4 years ago

“Excellent delivery. Always used Egyptian cotton for my bedding but since I have bought linen I shall not be buying cotton again. Washes well, great colours and it has a comfort feel when getting into bed.”

Helpful Report

Posted 4 years ago

“My third purchase. Lovely bedding, silky and light weight. Perfect. I have already recommended them to a friend.”

Helpful Report

Posted 4 years ago

“just love our beautiful linen sheets. It is 38C here at the moment and these sheets are just dreamy at night. As always the order arrived perfectly wrapped, the quality and colour is perfect. Where else would you go for sheets and towels”

Helpful Report

Posted 4 years ago

“Quick delivery, lovely product :)”

Helpful Report

Posted 4 years ago

“Really pleased I discovered the Secret Linen Store. Quick delivery of quality items which were beautifully packaged. I will definitely be buying more from here in the future 😊”

Helpful Report

Posted 4 years ago

“Even in corona times delivery in good time!”

Helpful Report

Posted 4 years ago

“After several weeks waiting I still have yet to receive my order (which according to customer service was supposed to be part delivered today?) so not super happy yet to be honest”

Helpful Report

Posted 4 years ago

“It's lovely and it feels so personal . I may never use John Lewis again !”

Helpful Report

Posted 4 years ago

“So soft and luxurious .... bought the whole set and it looks amazing in our bedroom.”

Helpful Report

Posted 4 years ago

“I was slightly disappointed in my purchase, I was hoping for really crisp and cold sheet and pillowcases but they weren’t quite what I hoped for. But that’s ok, I’ve learned buying bedding is a little like that. I can’t fault the quality though. What is outstanding about the Secret Linen Store is their website, the clear passion of Molly and Harriet and their team and the wonderfully presented delivery of my order, beautiful. And a free tea pig and interesting news paper thrown in. In addition to my delivered order I felt I was getting a big thank you for my custom and I felt quite special. I’m very impressed at such high level, clever and sincere marketing. Refreshing and fun. Thank you SLS, superb. xxx”

Helpful Report

Posted 4 years ago

“Just as described, lovely”

Helpful Report

Posted 4 years ago

“Beautiful bedding and a wonderful service”

Helpful Report

Posted 4 years ago

“Lovely linen...great service & easy to navigate website. Always have new patterns in sumptuous bed linen”

Helpful Report

Posted 4 years ago

“Fabulous linen duvet cover, sheet and pillowcases. Wash beautifully. Will be ordering again.”

Helpful Report

Posted 4 years ago

“The coziest, softest bedding I've ever had!! Beautifully packaged, gorgeous quality, arrived on time and assistance with my order when I needed it was immediate! So so happy with my purchase I'll be returning for more to be sure!!”

Helpful Report

Posted 4 years ago

“Beautifully packaged and pillows, protectors and pillowcases are such high quality. I would recommend to anyone”

Helpful Report

Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews