Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

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“Delivery very fast and goods superb. Recommended.”

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Posted 3 years ago

“Absolutely love the bed linen. Best ever. Even my husband thinks it’s awesome. Bought the spice colour looks great with a pine bed and down pipe paint on the walls”

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Posted 3 years ago

“Great service, great quality.”

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Posted 3 years ago

“Love it”

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Posted 3 years ago

“Your linen bedding is so soft. Fitted sheets fit well, and do not shrink. Service excellent, and lovely ladies to give advice”

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Posted 3 years ago

“The linen arrived beautifully packaged. I would have appreciated email confirmation of my order but that is my only (small) criticism.”

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Posted 3 years ago

“Very glad that I have discovered you. You might be interested to know that my first order of a linen sheet, I actually made into a duster coat which worked out very well and I love the quality of my last purchase of duvet set and fitted sheet. Will certainly be using you in the future.”

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Posted 3 years ago

“Very happy with the products, they’re exactly what they say they are! Good looking quality pieces, finally found a bedspread we are happy with, natural textured materials”

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Posted 3 years ago

“I have been delighted with the quality of the goods I have purchased, along with the speed and efficiency of ordering and delivery. Sure to be a customer for years to come”

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Posted 3 years ago

“Order arrived on time and perfectly packaged. Everything arrived exactly as ordered. Loving it.”

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Posted 3 years ago

“I have ordered several items from Secret Linen Store and they have all been of high quality and beautiful. I recently had occasion to deal with the returns department and have been completely blown away by the service.”

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Posted 3 years ago

“I’ve bought a few linen duvet covers now from different retailers all around the same price and this is by far the nicest quality of them all. I shall definitely buy my linen from you in the future. Much thicker and softer than others.”

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Posted 3 years ago

“I didn’t expect an email advising me the bedspread I wanted was back in stock. I ordered but did have to make a call when I had heard nothing about delivery. It appeared my order had just arrived (with many other) but every attempt would be made to get my order sent by the beginning of the following week. In fact I received it the following day - a Saturday. Thank you for your courteous and speedy service.”

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Posted 3 years ago

“Love the new colours .”

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Posted 3 years ago

“Ordering process quick and easy. Lovely packaging and excellent fabric quality. I am very happy with my new duvet set!”

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Posted 3 years ago

“A great selection of high quality bedding”

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Posted 3 years ago

“Lovely products and super friendly, helpful team. Thank you!”

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Posted 3 years ago

“Great service before and after even though I made a mistake with the sizing of my sheets. Lovely packaging and care taken thanks”

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Posted 3 years ago

“Just wonderful linen and absolutely adore the packaging! Customer service is outstanding too!”

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Posted 3 years ago

“Great product range, good prices, and lovely quality. The Linen range is particularly nice. Service is very fast and efficient. Have used them several times and have always been really pleased with the company.”

Helpful Report

Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews