Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

Write Your review

Tell us how Secret Linen Store made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've gotten linen bedding from Secret Linen Store twice. It's beautiful rustique and heavy, justl like it's meant to be. The wrapping is a little treat all by itself, so it will be great for a gift. The linen bedding is quite pricy, almost an actual investment. But you won't find this uqality cheaper anywhere else - I did the research. Keep that linen coming, Harriet and Molly!”

Helpful Report

Posted 4 years ago

“Really pleased with my linen bed linen - really comfy to sleep under, lovely colour, good quality and good value for money. Depth of sheet sufficient for mattress and mattress topper.”

Helpful Report

Posted 4 years ago

“I have purchased many things from SL, ranging from bed linens to throws and cushions, all are lovely quality and I have received great customer service.”

Helpful Report

Posted 4 years ago

“Lovely quality and beautifully packaged as always. Great sale price too. :)”

Helpful Report

Posted 4 years ago

“Easy care linen bedding transformed our sleep experience. We have tried to analyse why and can’t come up with a logical answer but the truth is the bedding , duvet covers, sheets and pillow cases, is much more comfortable than our pure cotton bedding. We do have a more satisfying night’s sleep.”

Helpful Report

Posted 4 years ago

“From the initial order through to the delivery and the bedding now in place. Perfect.”

Helpful Report

Posted 4 years ago

“Great service from easy to use website. Linen arrived beautifully packaged and very promptly The bed linen is lovely, soft, luxurious feeling and washes and irons beautifully, though even if you didn't want to iron it it would look fabulous thank you. I will be back”

Helpful Report

Posted 4 years ago

“Fabulous quality. Always washes so well and keeps looking as good as new.”

Helpful Report

Posted 4 years ago

“Always a good experience and happy with my purchase. R”

Helpful Report

Posted 4 years ago

“Excellent website, such a delight to look through a website that is so well curated. So pleased with the bedding, it was a present for my Mother and she is really satisfied with it.”

Helpful Report

Posted 4 years ago

“The tiny stripe bedding seems a very nice material, midway between summer and winter feel to it. We have a deep mattress but even so the fitted sheet seemed rather loose, however after first wash it appears to have shrunk slightly and is now a better fit. Ordering was easy and delivery was prompt.”

Helpful Report

Posted 4 years ago

“I have been really pleased with all the new bed linen. On sleeping in the guest bed, my daughter and son-in-law were threatening to smuggle all the bedding home with them! I have only given 4 stars as I wish there was a bit more choice with flat sheets and different styles of pillowcases in the different colours etc. I like being being able to mix and match but was limited within my colour scheme with the choice of styles. Personal service and help was excellent so thank you. I may even be brave and try some linen pillowcases for a start! Every morning I wake up feeling that I have been pampered with beautiful linen - very difficult to get out of bed!”

Helpful Report

Posted 4 years ago

“Beautiful curtains, beautiful quality. Love them. Thank you”

Helpful Report

Posted 4 years ago

“Outstanding customer service and top-quality sheets, hugely impressed!”

Helpful Report

Posted 4 years ago

“I have purchased bed linen, both cotton and linen and also towels. Everything has been of excellent quality, the colour range is more unusual than any department store brands. The towels are gorgeous, and everything is beautifully wrapped.”

Helpful Report

Posted 4 years ago

“Brilliant customer service very helpful. The linen is great quality and beautiful colours, I would definitely buy from the Secret Linen Store again.”

Helpful Report

Posted 4 years ago

“Lovely well presented parcel. Excellent quality worth paying extra for a great product. A nice classy look”

Helpful Report

Posted 4 years ago

“I couldn’t be happier with the service and quality of bedding from the Secret Linen store. Their website is easy to navigate and delivery was quick. The gorgeous linen bedding I purchased came beautifully and thoughtfully packed with not too much plastic packaging. I wasn’t sure if I would like the feel of thee linen but I have to say, I absolutely love it. It’s warm and cosy without being heavy and bulky. At the same time it’s light and cool when it needs to be! Basically it’s magic!!”

Helpful Report

Posted 4 years ago

“Beautiful linen . Lovely and soft”

Helpful Report

Posted 4 years ago

“Very easy shopping with the Secret Linen Store and absolutely delighted with the linen sheet I bought.”

Helpful Report

Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews