Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi M & H.....the linen is absolutely beautiful. So, so comfortable and I will be ordering more of the violet in the new year. Stay safe this Christmas and let's hope for a healthy 2021.xxx”

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Posted 3 years ago

“Great bedding and great service. Will always buy from Secret Linen,”

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Posted 3 years ago

“Love the linen bed linen! It’s gorgeous, comfortable and excellent value. Customer service - particularly in delivery times.”

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Posted 3 years ago

“What a lovely company. Great products and wonderful customer service. Definitely recommend.”

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Posted 3 years ago

“Brilliant service. Love the product. Just different from elsewhere.”

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Posted 3 years ago

“Excellent sorting out a small mistake with our order. We love our new bedding! X”

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Posted 3 years ago

“High quality products, amazing customer service! Would definitely repurchase.”

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Posted 3 years ago

“Excellent quality, speedy delivery and superb customer service. Will certainly be buying more items.”

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Posted 3 years ago

“Very pleased with Tiny stripe Duck Egg bed linen, can't wait for final item to be back in stock so that I can actually use it. Waiting for flat sheet to complete the set, so left email on line asking to be contacted when it became available again. Phoned customer services and was assured that it will be back in stock imminently, but that was two weeks ago, and still no word. Now anxious that I won't be able to get it, which will be a problem in achieving the complete look I want on my bed!”

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Posted 3 years ago

“Beautiful, high quality product, lovingly packaged with super-fast delivery. I love the Sibyl bedding.”

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Posted 3 years ago

“Speedy delivery.Very well wrapped and always been happy with the items and service.Also not to forget the finish touch free paper,teabag, Perfect.”

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Posted 3 years ago

“Good quality and excellent service.”

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Posted 3 years ago

“The girls who run Secret Linen are absolutely brilliant and supply a service second to none. I had a small issue with one of my purchases and before a day had gone by they had sorted it out and replaced the item. The quality of the linen is to die for and I couldn’t be happier.”

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Posted 3 years ago

“Very good quality looks lovely Presented nicely in delivery package Would definitely recomend to anyone”

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Posted 3 years ago

“Its all lovely! Lovely products, lovely eco packaging, lovely range and sizes, lovely quick delivery (abroad). I love it and I'll be back.”

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Posted 3 years ago

“Wonderful service and products, I’ve reformed my bed to my favourite place to be and all so easy!!”

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Posted 3 years ago

“Excellent texture to the duvet cover just right for sleeping under! The towels are lovely too. Keep up the good work. Regards cyril”

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Posted 3 years ago

“Great Worth the wait”

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Posted 3 years ago

“Fast delivery. The quality of the fabric is excellent. The fitted sheet fits perfectly and the elastic completely around the bottom makes it outstanding.”

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Posted 3 years ago

“We revamped 2 rooms and the linens are lovely. Good choice of colours,great quality and some great design ideas...so we got another set.”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews