Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

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“Quality is always excellent and service too. Bit expensive but worth it”

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Posted 4 years ago

“Sumptuous bedding and wonderful customer service. When I had an issue with my items the team went above and beyond to make sure everything was satisfactory. My 100% linen bedding set was so comfortable that I ordered a second one, and will likely order some for our guest room. Would recommend to anyone looking for linen bedding.”

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Posted 4 years ago

“I loved my purchase from the secret linen store, my duvet and pillow covers are lovely and feel very soft. I also was impressed by the speed of delivery and the thoughtful way the package was wrapped.”

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Posted 4 years ago

“Beautifully soft.Lovelyqualityandlovedthepackagingtoo.”

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Posted 4 years ago

“Easy to use website, lovely products, pretty quick delivery. Happy to use again.”

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Posted 4 years ago

“I love, love, love my secret linen bedding! I bought two sets the same so I’m never without it 🥰🥰🥰”

Secret Linen Store 5 star review on 20th October 2020

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Posted 4 years ago

“Came across the store in a google search and so glad I did. Have purchased from the store twice already. Excellent quality items, quick delivery and easy check out.”

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Posted 4 years ago

“Great service, quick delivery and a brilliant eco ethos. Will be ordering again very soon. Thanks Rich”

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Posted 4 years ago

“Very helpful on phone & samples received quickly. However the loop top curtains are not the easiest to open/close even on a Perspex pole.”

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Posted 4 years ago

“Beautiful look and feel to all products”

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Posted 4 years ago

“Always excited to receive my order, just know it will look and feel delicious! My indulgent treat to myself.”

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Posted 4 years ago

“Well, I decided that it was time for flannelette sheets. Guess who has had to put on those lovely white sheets back on. I cannot fault them and keep me cool and I shall be certainly acquiring a couple of throws for the winter.”

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Posted 4 years ago

“I ordered 4 large pillow cases as I have found these hard to locate elsewhere. I am very happy with the pillow cases they are well made and quality fabric. I love the ethos of Secret Linen Store, the package arrived as promised, wrapped so beautifully with a large ribbon keeping the items well presented. Not only did you include your own newspaper, giving all the information required on the range on sale and how to look after it, there was a tea bags to have a cuppa whilst you read the paper. Excellent service, excellent products, excellent company. Will buy more and definitely recommend you.”

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Posted 4 years ago

“Beautiful product, recommended to me me excellent!👍🏻”

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Posted 4 years ago

“The thoughtful attention to detail on the presentation of the product was a lovely touch. Sadly I thought there was too much unnecessary plastic. I was also disappointed that the buttons on the Bottoms of the duvet were advertised on the website as wooden, but were in fact plastic on arrival. The service was quick and the prices in line with similar products from other companies.”

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Posted 4 years ago

“Good service. Good quality would like more choice of patterns”

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Posted 4 years ago

“Love your linen, soft to touch, easy to wash, great to iron”

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Posted 4 years ago

“Easy online ordering and quick delivery - well done Secret Linen”

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Posted 4 years ago

“My second purchase from Molly and Harriet and I have been pleased with both. The fabrics are soft and lovely to feel and don't need much ironing. I had to return some things as they weren't suitable and it was made very easy and refunded straight away.”

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Posted 4 years ago

“I highly recommend the Secret Linen Store, I will only buy from them from now on. Great quality and range of products , excellent customer service, Quick delivery and incredibly reasonably priced. Top!”

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Posted 4 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews