Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful products, gorgeous packaging and delivered swiftly😊”

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Posted 3 years ago

“Very good service indeed. The advice I received and the help I got over the phone was so helpful. Sometimes you need guiding to the right product and as a result I got just what I wanted. I will certainly use your Company again and will have no hesitation in recommending you to other people. Many thanks.....Sonya Ward.”

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Posted 3 years ago

“Easy to view, excellent value, fabulous product. Very very happy.”

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Posted 3 years ago

“Linen sheds white over everything I will not be purchasing again. I have put it on the bed in the spare bedroom . I have many sets of linen bed sets from different companies and I have not experienced this before.”

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Posted 3 years ago

“The fitted sheets are a lovely material and fit queen size perfect. Speedy delivery too and will be ordering again soon”

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Posted 3 years ago

“Fabulous Company to deal with: excellent quality of goods and standard of service. Not forgetting their ECO credentials. Perfect. I love my 100% linen bedding 💘 .”

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Posted 3 years ago

“Many thanks ,once again, for a smooth and speedy transaction.”

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Posted 3 years ago

“Excellent quality, easy to use website Could you consider reducing the amount of packaging?”

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Posted 3 years ago

“Great range of bedding and great quality. I buy all my bed linen from them as the service is great and the packaging is really nice too.”

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Posted 3 years ago

“Towels were lovely and soft. Delivery very prompt”

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Posted 3 years ago

“Great service and top quality linen merchandise - unrivalled!”

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Posted 3 years ago

“The quality is better than I could have dreamed of - seriously blown away by how great these sheets are.”

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Posted 3 years ago

“Love my new bedding which is so classy. I went for the Hotel Stripe which fits my decor perfectly and the quality of the bedding is amazing. Did have to return some coloured sheets that didn't quite go with my new room and was so easy to do and the refund was issued in super quick time. Will be back to order some more very soon. Thanks Molly and Harriet”

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Posted 3 years ago

“We love your products. Thank you and for such a quick service.”

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Posted 3 years ago

“I was very impressed with my first purchase of linen bedding - loved the vibrant colour (bright mustard yellow), the quality, and the customer service. Having decided I really liked linen bedding, I decided to look around at other companies as well for another set, just to see what else was available for a change...I even sent for some samples. But the quality of the samples were nothing like the quality of bedding I had bought from Secret Linen Store. So I promptly bought another set of linen from Secret Linen. As for colour? Bright mustard yellow again - it makes me smile every day! I just feel sorry for people who buy linen bedding at some other companies without knowing the quality of yours.”

Secret Linen Store 5 star review on 10th May 2021

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Posted 3 years ago

“Recently bought a gorgeous duvet cover and after one wash it ripped at a seam. Secret Linen immediately arranged a DPD courier to collect the faulty item and swap it with a new one. Extremely efficient and would certainly purchase from them again.”

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Posted 3 years ago

“These curtains are absolutely beautiful, the quality is really good. I will only ever buy curtains from here. Now to convince my husband we need new bedding”

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Posted 3 years ago

“Loved my linen bedding and really pleased that if the duvet is dried carefully ironing is not necessary. However I regretted buying the Oxford pillowcases which do need ironing, the house wife ones look better”

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Posted 3 years ago

“Very nice sheets”

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Posted 3 years ago

“The bedding I ordered for our holiday let was beautiful. There was a slight flaw on one pillowcase but a replacement was sent to me the very next day. The customer care and service is outstanding. I have no hesitation in recommending Secret Linen store to family and friends.”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews