Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

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“Always beautiful fabric, quality products”

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Posted 3 years ago

“This is my second purchase & I am over the moon. The products are such good quality and service is excellent. They come beautifully packaged.”

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Posted 3 years ago

“Fabulous quality and soft and j NJ on toxic!”

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Posted 3 years ago

“Our beautifully wrapped linen arrived promptly. We bought a large throw for the bed which is fabulous quality and a good weight. It really helped during the very cold spell. The sheet feels sublime, saving it for spring, but such a silky texture and 100% cotton. As I bought both in the sale I feel extremely pleased to get such great quality products for a bargain! Thank you.”

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Posted 3 years ago

“Disappointing. I have sent two emails in regards to a faulty item which had stitching coming undone within a week of purchase and have no response.”

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Posted 3 years ago

Hello Alice Thank you so much for getting in touch with us here at Secret Linen Store. We are so very sorry - this is not like us at all, please forgive us. We will be in touch with you later today to get this sorted. Please do let me know if i can be of any more help. Kind and Comfy Regards Jodie

Posted 3 years ago

“Lovely choice of products. Great delivery and return options. Money refunded quickly on returns. Products wash really well.”

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Posted 3 years ago

“Beautiful linen- don't hesitate to buy.”

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Posted 3 years ago

“Over the moon with my new duvet set. It’s beautiful quality and I’ve never slept so well! Will certainly be ordering another set.”

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Posted 3 years ago

“Superb! Supreme quality.”

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Posted 3 years ago

“Lovely quality fabric. I was worried that the curtains that arrived were too short but after ironing they were perfect.”

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Posted 3 years ago

“I love my new bedding, comfortable and good quality; also the colour was as it appeared on the website.”

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Posted 3 years ago

“I bought a sheet and a pair of pillowcases and had a good experience with them. They are comfortable and also look nice on my bed. I'll be coming back for more when I replace my duvet in the Spring.”

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Posted 3 years ago

“Fast delivery and excellent value for money .... would not hesitate to order from this site again.”

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Posted 3 years ago

“A really lovely company, I am delighted with the beautiful cushion covers I purchased. The quality is fantastic and the service was great.”

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Posted 3 years ago

“Good quality, colour true to pics. V happy.”

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Posted 3 years ago

“The linen cushion covers I have are so incredibly soft are use them as pillows. Would highly recommend the service packaging and product from secret linen store.”

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Posted 3 years ago

“Looksgoodalso”

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Posted 3 years ago

“Linen looks lovely - not opened it or used it yet as I'm saving it for moving house. Everything arrived ahead of schedule and together in one package to boot”

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Posted 3 years ago

“The quilt cover set is lovely quality and the environmental values of Molly and Harriet are evident from the packaging and newsletter that came with it. A very impressive company.”

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Posted 3 years ago

“Fantastic bedding, so cosy and warm. Helped us survive the recent cold weather in a draughty Victorian house”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews