Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,029 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,029 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Secret Linen Store 5 star review on 29th October 2024

Fedrick

Secret Linen Store 5 star review on 20th October 2024

Hannah Saxon

Secret Linen Store 5 star review on 24th September 2024

Andrew Gutch

129

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fab company, great communication. The pillowcases I had ordered unfortunately didn’t match the duvet cover I had purchased separately. But the company sorted out a refund for me very easily.”

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Posted 3 years ago

“Even my husband has commented on the quality of your bed linen...and he’s just not that into bed linen the same way I am 🤣 It looks stunning and is beautifully soft...I’ll be back for more!”

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Posted 3 years ago

“Good service but didn’t like the finish on the towels”

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Posted 3 years ago

“Beautiful quality, comfortable, best ever.”

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Posted 3 years ago

“Haven’t received half the order yet”

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Posted 3 years ago

Hello Sue Thank you so much for taking the time to review your order with us. we are so very sorry doe the misunderstanding - as you have ordered some our our amazing Good as Goose pillows, there will be a little delay on these as they were made to order, but i can see that your order was shipped and delivered to you - we hope you are as snug as a bug in your new bed. Kind and Comfy Regards Jodie

Posted 3 years ago

“Fabulous quality products. No, they’re not cheap, but you get what you pay for; beautiful items, made to last. Will not buy bed linen from anywhere else now.”

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Posted 3 years ago

“Fabulous products, the linen just gets better and better, well worth the outlay because you'll have them forever. Super fast delivery too. You'll sleep like a baby,”

Secret Linen Store 5 star review on 26th January 2021

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Posted 3 years ago

“Fast delivery for these times. The linen is very good quality at a good price.”

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Posted 3 years ago

“Always the best quality. Really appreciate the lack of plastic involved in packing and the quick personal responses to enquiries”

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Posted 3 years ago

“Beautiful linen sheets with a huge choice of lovely colours. I bought a set for my daughter who loved them so much I bought some for myself. Recommend very highly!”

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Posted 3 years ago

“Great quality product that looks lovely.”

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Posted 3 years ago

“Really happy with my purchase of the relaxed denim curtains in dark grey. They make a great addition to my minimalist modern dining room, letting in the perfect amount of light whilst also providing privacy. Would highly recommend the secret linen store!”

Secret Linen Store 5 star review on 25th January 2021

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Posted 3 years ago

“Recently bought a whole set of 100% linen bedding and I love it. So much so that I have just bought some more!”

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Posted 3 years ago

“This is the second time I have purchased from Secret Linen Store and have not been disappointed, Excellent quality bed linen and like the minimal packaging it was delivered in.”

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Posted 3 years ago

“Great quality throw and very good customer services. Thank you!”

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Posted 3 years ago

“great blanket and well packaged.”

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Posted 3 years ago

“Would have been excellent but for a slip with the address in the second delivery but which was sorted out with apologies asnd rapid solution. Goods excellent.”

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Posted 3 years ago

“Easy to shop and fast delivery. An unusual and pleasant experience!”

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Posted 3 years ago

“I ordered several duvet covers but realised that I forgot to order pillowcases. I rang the company next morning and they helped me add the pillowcases to the order. They were very helpful.”

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Posted 3 years ago

“Super service, very sad that you are no longer able to post out to Ireland, but I do understand why.”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,029 reviews