Secret Linen Store Reviews

Name: Secret Linen Store
Address: Number 5 Durban Business Park Durban Road, Durban Road, 5 Durban Business CentreDurban Road, ,, Bognor Regis
Rating: 4.86

4.9 Rating 8,031 Reviews

97 %

of reviewers recommend Secret Linen Store

4.9

Based on 8,031 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

01243822599

Email:

harriet@secretlinenstore.com

Location:

Number 5 Durban Business Park Durban Road,
Durban Road,
5 Durban Business CentreDurban Road, ,
Bognor Regis
PO22 9FE

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We love our new bedding. Ordering and delivery were quick and easy”

Helpful Report

Posted 3 years ago

“I am a long standing costumer and I love your company, your customer care is one of the best I’ve experienced when I had a rare issue. At the moment personally I’m struggling for choice, as linen (Flax fibre) for bedding is not an option for my household and the bold colour and patterned choices you started with seem to have dwindled, only temporarily I hope. Hopefully there are more deep opulent colours similar to Polly Spice, Magnolia Red, Leafy Turquoise, Fern Deep Purple bedding, in the pipe line to adorn my bedrooms. Kind regards Alison”

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Posted 3 years ago

“Again, excellent service from this company”

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Posted 3 years ago

“Great customer service, I was given free express delivery after I made a mistake in which delivery method I chose at checkout. The products are exactly as pictured and described and washed really well. Very pleased with the products and service.”

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Posted 3 years ago

“The bedding I received is beautiful. The service excellent. Will definitely be using Secret Linen Store in the future. It makes such a difference as a customer when you deal with people who are professional and care about their product and business. First class.”

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Posted 3 years ago

“We bought a set of sheets & duvet cover, we loved it so much, we stopped using our John Lewis ones and bought another set exactly the same!”

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Posted 3 years ago

“Good quality item nicely packed and quick delivery.”

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Posted 3 years ago

“Lovely quality linens, beautifully wrapped in paper NOT plastic. Launders well, this is my second set which regularly feature on instagram as a glam bed for my cat!”

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Posted 3 years ago

“Amazingly beautiful real linen bed linen & the best towels! Love the paper packaging & smart presentation. Very speedy delivery & easy use website. Nice to have the cute bed spread news to read too! Great ethical company. Well deserving of 5 stars!”

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Posted 3 years ago

“Have been waiting for quite a while for you get Duvet, Pillows & Toppers in stock (double 13 tog) but no news.”

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Posted 3 years ago

“Fabulous quality linen sheets!”

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Posted 3 years ago

“My new linen curtain is perfect, lovely colour and quality. Really pleased Thank you”

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Posted 3 years ago

“Beautiful soft linen - thank you”

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Posted 3 years ago

“Good quality bedding and fast delivery.”

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Posted 3 years ago

“Excellent quality”

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Posted 3 years ago

“Wonderful bed clothes. Thank you so much. Very happy.”

Secret Linen Store 5 star review on 14th May 2021

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Posted 3 years ago

“I can’t wait to go to bed in my linen sheets and can’t recommend them enough, £s per sleep certainly worth it 😴”

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Posted 3 years ago

“Always prompt delivery of high quality, beautifully packaged linens”

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Posted 3 years ago

“Good quality, good everything!😊”

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Posted 3 years ago

“really lovely curtains. I am so pleased with them.”

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Posted 3 years ago

Secret Linen Store is rated 4.9 based on 8,031 reviews